TikTok Shop - BP&O Merchandise Strategy Program Manager

$106,400 - $191,330/Yr

Tiktok - Seattle, WA

Full-time - Mid Level

Seattle, WA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The role is focused on building TikTok's e-commerce partnership in the US, aiming to enhance the customer experience and deliver high-quality products through the platform. The position involves identifying suitable merchandise for short video content, conducting research, and collaborating with various teams to optimize product offerings and sales strategies.

Responsibilities

• Identify potential merchandises ideal for short video content and Shoptab scenario, carry out comprehensive research and analysis of these merchandises on various e-commerce platforms.
• Summarize the characteristics of hot selling products, match them in bulk with suitable resources, further amplify sales volume.
• Select products for content-driven and Shoptab scenarios, collaborate with clusters on negotiations regarding pricing, creation of product bundles, and setting up commission frameworks.
• Work closely with the Product Detail Page (PDP) team to establish the merchant information quality standard and create a better user experience.

Requirements

• More than 3 years of experience in merchandise operation within e-commerce or a related sector.
• Profound knowledge of e-commerce merchandise operation, with a comprehensive understanding of consumer goods in the U.S. across both digital and physical realms, complemented by a keen awareness of consumer habits and evolving market trends.

Nice-to-haves

• Excellent communication, collaboration and project management capabilities, able to flexibly adjust strategies in complex situations.
• Strong analytical skills and a bias for action, comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial and error iterations, and constantly improving.

Benefits

• 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents, and a Health Savings Account (HSA) with a company match.
• Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans.
• 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) and 10 paid sick days per year.
• 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
• Mental and emotional health benefits through EAP and Lyra.
• 401K company match, gym and cellphone service reimbursements.