TikTok Shop - Creator Operations, Merchandise Strategy

$166,250 - $251,750/Yr

Tiktok - Los Angeles, CA

Full-time - Mid Level

Los Angeles, CA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

TikTok is the leading destination for short-form mobile video, and our mission is to inspire creativity and bring joy. The global eCommerce US operation team is dedicated to delivering high-quality products and a unique customer experience through TikTok. This role focuses on building partnerships for TikTok's e-commerce business in the US, leveraging our platform's reach of over 1 billion loyal users to create an innovative, secure, and intuitive e-commerce ecosystem. The Creator Operations team plays a crucial role in analyzing data and trends to develop strategies for managing and optimizing the performance of e-commerce creators. This includes identifying growth opportunities, improving content quality, and maximizing the impact of creator collaborations to drive Gross Merchandise Value (GMV) and enhance brand visibility. In this position, you will be responsible for identifying potential merchandise ideal for live streaming and short video content. This involves conducting comprehensive research and analysis of these products across various e-commerce platforms. You will summarize the characteristics of hot-selling products and match them with suitable creators to amplify sales volume. Additionally, you will select products specifically for content-driven scenarios, collaborating with industry partners on negotiations regarding pricing, creating product bundles, and establishing commission frameworks. This role is pivotal in ensuring that TikTok remains at the forefront of the e-commerce landscape, providing a seamless experience for both creators and consumers.

Responsibilities

• Identify potential merchandises ideal for live streaming and short video content, carrying out comprehensive research and analysis of these merchandises on various e-commerce platforms.
• Summarize the characteristics of hot selling products and match them in bulk with suitable creators to further amplify sales volume.
• Select products specifically for content-driven scenarios and collaborate with industry partners on negotiations regarding pricing, creation of product bundles, and setting up commission frameworks.

Requirements

• More than 3 years of experience in merchandise operation within e-commerce or a related sector.
• Profound knowledge in e-commerce merchandise operation, with a comprehensive understanding of consumer goods in the U.S. across both digital and physical realms, complemented by a keen awareness of consumer habits and evolving market trends.

Nice-to-haves

• Strong communication and coordination skills, adept at working with diverse teams and partners.
• Possess data analysis capabilities.

Benefits

• 100% premium coverage for employee medical insurance
• Approximately 75% premium coverage for dependents
• Health Savings Account (HSA) with company match
• Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans
• Flexible Spending Account (FSA) Options like Health Care, Limited Purpose and Dependent Care
• 10 paid holidays per year
• 17 days of Paid Personal Time Off (PPTO)
• 10 paid sick days per year
• 12 weeks of paid Parental leave
• 8 weeks of paid Supplemental Disability
• Mental and emotional health benefits through EAP and Lyra
• 401K company match
• Gym and cellphone service reimbursements