Tiktok - Seattle, WA

posted 3 days ago

Full-time - Mid Level
Seattle, WA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

As a Data Product Solution Manager at TikTok, you will play a pivotal role in shaping the data products that empower our sellers, creators, partners, and internal operations. Your primary focus will be on enabling users to leverage our data products effectively to identify performance issues, generate actionable insights, and drive business growth. You will be responsible for proposing innovative product solutions that align with the needs of our merchants, creators, and partners, ensuring that they can achieve their business objectives through data-driven decision-making. In this role, you will engage in product development by thoughtfully analyzing business needs, user requirements, and the capabilities of our data science team. You will design and implement customer success methodologies, setting clear goals and leveraging product applications to meet those objectives. Collaborating closely with customers, you will develop effective business operations strategies and shape the methodologies that underpin our data products. Project management will be a key aspect of your responsibilities, as you will work with cross-functional teams to lead critical data projects, manage product roadmaps, and facilitate project progress. Your strong interest in the e-commerce and big data industries, combined with your data analysis skills, will be essential in driving the success of our data products and ensuring that they meet the evolving needs of our users.

Responsibilities

  • Develop data products for sellers, creators, partners, and internal operations to identify performance issues and generate insights.
  • Propose product solutions that help merchants, creators, and partners achieve their business growth goals.
  • Analyze business needs and user requirements to create thoughtful data product plans.
  • Design customer success methodologies and set goals to leverage product applications effectively.
  • Collaborate with customers to develop business operations strategies and data-driven decision-making processes.
  • Lead key data projects by working with cross-functional teams, managing roadmaps, and facilitating project progress.

Requirements

  • Strong interest in the e-commerce and big data industries.
  • Proficient in data analysis and mining skills with keen data insight.
  • Experience in using tools to design product proposals and communicate with technical teams.
  • Project management experience with a strong execution track record.
  • Goal-driven with the ability to set ambitious targets and execute rapid trial and error iterations.

Nice-to-haves

  • 5+ years of working experience in SAAS products or business analytics/strategy.
  • Bachelor's degree or above.

Benefits

  • 100% premium coverage for employee medical insurance
  • Approximately 75% premium coverage for dependents
  • Health Savings Account (HSA) with company match
  • Dental and Vision insurance
  • Short/Long term Disability insurance
  • Basic Life, Voluntary Life, and AD&D insurance
  • Flexible Spending Account (FSA) options
  • 10 paid holidays per year
  • 17 days of Paid Personal Time Off (PPTO)
  • 10 paid sick days per year
  • 12 weeks of paid Parental leave
  • 8 weeks of paid Supplemental Disability
  • Mental and emotional health benefits through EAP and Lyra
  • 401K company match
  • Gym and cellphone service reimbursements
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