Tiktok - Seattle, WA

posted 4 days ago

Full-time - Mid Level
Seattle, WA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

TikTok is the leading destination for short-form mobile video, and our mission is to inspire creativity and bring joy. As part of the commerce data science team, you will play a crucial role in maximizing the efficiency of commerce transactions through quantitative techniques such as mathematical statistics and machine learning. We are committed to building a diverse, inclusive, candid, and efficient working atmosphere, and we invite excellent data scientists to join us in building a first-class commerce platform. In this role, you will develop a comprehensive analytics framework and product metrics to proactively track, attribute, and identify opportunities to improve TikTok Shop's business and user products. You will identify key trends, patterns, and opportunities to drive e-commerce business growth and optimize product offerings. Monitoring key performance indicators and developing a metrics framework will be essential to measure cross-functional efforts quantitatively. You will conduct A/B testing and experimentation, providing actionable insights to stakeholders for improving or iterating product features. Close collaboration with key stakeholders will be necessary to optimize overall product adoption and performance-driven growth, as well as to provide recommendations for improvements to achieve business goals. Additionally, you will design and implement reporting dashboards and the associated data pipeline to deliver insights and improve the workflows of internal teams.

Responsibilities

  • Develop comprehensive analytics framework and product metrics to proactively track, attribute, and identify opportunities to improve TikTok Shop's business/user product.
  • Identify key trends, patterns, and opportunities to drive e-commerce business growth and optimize business/user product offerings.
  • Monitor key performance indicators and develop metrics framework to help measure XFN efforts in a quantitative way.
  • Conduct A/B testing and experimentation and provide actionable insights to stakeholders for improving or iterating product features.
  • Partner closely with key stakeholders to optimize overall product adoption and performance-driven growth. Provide recommendations for improvements to achieve business goals.
  • Design and implement reporting dashboards and the associated data pipeline to deliver insights and improve the workflows of internal teams.

Requirements

  • At least 3 years of working experience in data science, with a bachelor's degree or above, majoring in a quantitative field such as statistics preferred.
  • Proficient in SQL, Python or R, and expertise in at least one of the three areas: advanced measurement (e.g., causal inference or systems with complex trade-offs), modeling, and optimization.
  • Strong problem-solving and critical-thinking skills.
  • Excellent communication and presentation skills to effectively convey complex data insights to non-technical stakeholders.
  • End-to-end ownership: embrace the ownership mindset.
  • Be proactive: identify potential areas of improvement and take action to address them.

Nice-to-haves

  • Deep knowledge of e-commerce metrics and best practices.
  • Background & experience in business or user product for online marketplace.

Benefits

  • 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents, and a Health Savings Account (HSA) with a company match.
  • Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance plans.
  • Flexible Spending Account (FSA) options like Health Care, Limited Purpose, and Dependent Care.
  • 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year.
  • 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
  • Mental and emotional health benefits through our EAP and Lyra.
  • 401K company match, gym and cellphone service reimbursements.
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