TikTok Shop - Logistics Product Manager, WMS

$199,000 - $393,000/Yr

Tiktok - Seattle, WA

Full-time - Mid Level

Seattle, WA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Logistics Product Manager for TikTok Shop will be responsible for the design and planning of the Warehouse Management System (WMS) to support the rapid growth of TikTok's Ecommerce Fulfillment business. This role involves conducting in-depth research and competitive analysis to enhance core logistics and supply chain systems, collaborating with various teams to implement WMS solutions, and driving product upgrades and innovations to improve operational efficiency and reduce costs.

Responsibilities

• Responsible for product design and planning of the Warehouse Management System (WMS).
• Perform in-depth research and competitive analysis of warehouse management and cross dock center management systems in different countries.
• Develop and enhance core logistic and supply chain systems to support domestic and cross-border e-commerce business.
• Cooperate with e-commerce product and operation, logistic operation, data, algorithm, and other related teams to design, implement, and promote WMS for international e-commerce markets.
• Drive product upgrades and innovations that are best suited for TikTok's e-commerce business.

Requirements

• Bachelor degree or above, with a minimum of 5 years of system product planning and functional design experience in WMS or Distribution Management System (DMS).
• Proficient understanding of warehouse management, e-commerce fulfillment, supply chain, cross-border logistics, and domestic logistics.
• In-depth understanding of at least one module of WMS or DMS system such as master data management, inbound management, inventory management, outbound management, or warehouse automation.
• Good data sense and familiarity with product prototype design tools like Xmind, Axure, or Figma; ability to produce PRD and collaborate with engineering teams.
• Excellent communication skills, cross-team collaboration, and system project management skills.
• Ability to think outside the box and take initiative in innovation to solve complex problems.

Nice-to-haves

• Cross region and cross culture work experience.
• Experience in large e-commerce companies or international logistics companies.

Benefits

• 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents, and a Health Savings Account (HSA) with a company match.
• Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance plans.
• 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) and 10 paid sick days per year.
• 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
• Mental and emotional health benefits through EAP and Lyra.
• 401K company match, gym and cellphone service reimbursements.