TikTok Shop - Logistics Product Manager

$161,280 - $340,000/Yr

Tiktok - Seattle, WA

Full-time - Mid Level

Seattle, WA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

TikTok is the leading destination for short-form mobile video, and our mission is to inspire creativity and bring joy. We are looking for a passionate and talented Logistics Product Manager to join our logistics team. This role is pivotal in enhancing our international e-commerce fulfillment system, which is crucial for improving delivery costs, strengthening our industrial supply chain capabilities, and enhancing our platform's reputation and long-term value. As a Logistics Product Manager, you will be responsible for the product design and planning of the international e-commerce fulfillment system. This includes participating in the system solution design for international order fulfillment, logistics, warehousing, and customs clearings. You will also be responsible for system integration with international supply chain and logistics service providers. Your role will require you to perform in-depth research and competitive analysis of e-commerce fulfillment business models and systems across different countries, developing and enhancing our core logistics and supply chain systems to support both domestic and cross-border e-commerce business. Collaboration is key in this position. You will work closely with e-commerce product and operations teams, logistics operations, data, algorithms, and other related teams to design, implement, and promote the logistics and supply chain system for international e-commerce markets. Additionally, you will drive product upgrades and innovations tailored for the US market, contributing to the accumulation of our core system capabilities to better serve other markets. This role is not just about managing logistics; it’s about innovating and finding solutions to complex problems in a fast-paced environment.

Responsibilities

• Responsible for the product design and planning of the international e-commerce fulfillment system.
• Participate in system solution design for international order fulfillment, logistics, warehousing, and customs clearings.
• Responsible for system integration with international supply chain and logistics service providers.
• Perform in-depth research and competitive analysis of e-commerce fulfillment business models and systems in different countries.
• Develop and enhance core logistics and supply chain systems to support domestic and cross-border e-commerce business.
• Cooperate with e-commerce product and operation, logistic operation, data, algorithm, and other related teams to design, implement, and promote the logistics and supply chain system for international e-commerce markets.
• Drive product upgrades and innovations that are best suited for the US market.
• Contribute to the accumulation of core system capabilities to better serve other markets.

Requirements

• Bachelor degree or above, with more than 5 years of system product planning and functional design experience in the e-commerce fulfillment or international logistics industry.
• Cross-region and cross-culture work experience is preferred.
• Good understanding of e-commerce fulfillment, supply chain, cross-border logistics, and domestic logistics.
• Experience in large e-commerce companies or international logistics companies is preferred.
• Excellent communication skills and cross-team collaboration abilities.
• Strong system project management skills.
• Ability to think outside the box and take initiative in innovation to solve complex problems.

Nice-to-haves

• Experience with international logistics and supply chain management.
• Familiarity with data analysis and algorithm development in logistics.

Benefits

• 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents.
• Health Savings Account (HSA) with a company match.
• Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans.
• Flexible Spending Account (FSA) options for healthcare and dependent care.
• 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO).
• 10 paid sick days per year.
• 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
• Mental and emotional health benefits through EAP and Lyra.
• 401K company match.
• Gym and cellphone service reimbursements.