Tiktok - Seattle, WA
posted 3 days ago
TikTok is the leading destination for short-form mobile video, and our mission is to inspire creativity and bring joy. As part of the Ecommerce's Governance and Experience global team, the Anti-fraud Product Manager will play a crucial role in ensuring our marketplace is safe and trustworthy for users, sellers, and creators alike. This position involves building, improving, and monitoring business processes that detect and prevent fraudulent activities across various scenarios, including transactions, KYC (Know Your Customer), after-sales, and interactions among sellers, buyers, and creators. In this role, you will develop forward-looking risk control strategies by analyzing user behavior, content, user feedback, and other relevant data. You will be responsible for driving the improvement and upgrade of product safety mechanisms and ensuring the effectiveness of risk solution plans. Collaboration with technical and analytical teams will be essential to build and enhance systems for risk perception, identification, intervention, and governance effect measurement. You will also design common risk control products and services that can support different business units. Your efforts will focus on reducing capital loss and improving metrics related to risk exposure by establishing a systematic framework of risk management that covers the entire lifecycle of the business. You will need to manage prioritization and balance trade-offs among seller experience, user experience, creator experience, and platform performance/protection within the ecosystem. Engaging with various stakeholders across business, operations, technology, and security/risk will be key to solving risk problems at scale.