TikTok Shop - Seller Growth Operation Manager, Lifecycle Marketing

$106,400 - $191,330/Yr

Tiktok - Seattle, WA

Full-time - Mid Level

Seattle, WA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Seller Growth Operation Manager for Lifecycle Marketing at TikTok is responsible for driving the acquisition and onboarding of new sellers to the TikTok Shop platform. This role focuses on enhancing the e-commerce experience by managing day-to-day operations for merchants and sellers, ensuring effective product education, and utilizing analytics to inform strategy. The position requires strong project management skills and the ability to collaborate with cross-functional teams to achieve growth targets.

Responsibilities

• Responsible for acquiring and onboarding new sellers to TikTok Shop platform across various categories and channels.
• Conduct mass vendor acquisition through multiple channels, including direct and personalized emails, instant messaging, etc.
• Pitching cadence with the responsibility to overcome prospect objections and onboarding blockers.
• Review and monitor essential performance targets & KPIs in order to grow individual acquisition pipelines; self-sufficient management of the end-to-end leads to onboard process.

Requirements

• Bachelor degree or above, proven significant experience in seller growth strategy or related field.
• Good knowledge of MS portfolio, experience with CRM, lead management is a must.
• Strong project management skills with a track record of delivering high ROI projects.
• Excellent analytical and data-driven decision-making abilities.
• Exceptional communication and collaboration skills to work effectively with cross-functional teams.

Nice-to-haves

• Experience with customer or seller acquisition tools and platforms.

Benefits

• 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents.
• Health Savings Account (HSA) with a company match.
• Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans.
• Flexible Spending Account (FSA) Options like Health Care, Limited Purpose and Dependent Care.
• 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) and 10 paid sick days per year.
• 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
• Mental and emotional health benefits through EAP and Lyra.
• 401K company match, gym and cellphone service reimbursements.