Tiktok - Seattle, WA

posted 6 days ago

Full-time - Senior
Seattle, WA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The TikTok E-commerce Governance Platform Product team is responsible for the efficiency and experience of the governance strategy operations, strategy products, and customer service teams. This team is tasked with building a global governance and control platform that includes operation tools designed to provide efficient product solutions for multi-market and multi-risk scenarios governance. The role involves overseeing the overall planning and construction of the global e-commerce governance platform, which encompasses the data monitoring platform, analysis & investigation platform, risk cases management platform, as well as middle & back-end product capacity building. In this position, the Senior Platform Product Manager will be responsible for the global governance platform construction, ensuring that users have access to efficient and convenient internal operation tools. The ideal candidate will possess high data analysis abilities, enabling them to discover problems or opportunity areas and drive business growth through effective problem solving. Excellent communication, planning, and problem-solving skills are essential, particularly the ability to communicate with teams that may not have English as their first language. The role requires a self-driven individual who can articulate data-driven product requirements, focusing on discovery and improvement with a commitment to perfection. The candidate will work collaboratively with various teams to ensure the governance platform meets the needs of the business and its users, ultimately contributing to TikTok's mission of inspiring creativity and bringing joy.

Responsibilities

  • Responsible for the overall planning and construction of the global e-commerce governance platform, including the data monitoring platform, analysis & investigation platform, risk cases management platform, as well as middle & back-end product capacity building.
  • Responsible for global governance platform construction, to provide users with efficient and convenient internal operation tools.
  • Utilize high data analysis ability to discover problems or opportunity areas and drive business growth through effective problem solving.
  • Demonstrate excellent communication, planning, and problem-solving abilities.
  • Communicate effectively with teams that may not have English as a first language.

Requirements

  • Bachelor degree or above, with 5 years or more working experience in e-commerce middle and backend/open platform/data products/risk control/operation platform and other related work experience.
  • Ability to work with structured product thinking while providing business acumen.
  • High data analysis ability to discover problems or opportunity areas and drive business growth through effective problem solving.
  • Self-driven and able to articulate data-driven product requirements, including discovery & improvement, with a focus on perfection.
  • Excellent communication, planning, and problem-solving ability.

Benefits

  • 100% premium coverage for employee medical insurance
  • Approximately 75% premium coverage for dependents
  • Health Savings Account (HSA) with a company match
  • Dental insurance
  • Vision insurance
  • Short/Long term Disability insurance
  • Basic Life insurance
  • Voluntary Life and AD&D insurance plans
  • Flexible Spending Account (FSA) Options like Health Care, Limited Purpose and Dependent Care
  • 10 paid holidays per year
  • 17 days of Paid Personal Time Off (PPTO)
  • 10 paid sick days per year
  • 12 weeks of paid Parental leave
  • 8 weeks of paid Supplemental Disability
  • Mental and emotional health benefits through EAP and Lyra
  • 401K company match
  • Gym reimbursement
  • Cellphone service reimbursement
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