Tiktok - San Jose, CA

posted 3 days ago

Full-time - Senior
San Jose, CA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The TikTok E-commerce Governance Platform Product team is responsible for the efficiency and experience of the governance strategy operations, strategy products, and customer service teams. The team works on building a global governance and control platform with operation tools. The team provides efficient product solutions for multi-market and multi-risk scenarios governance. This role involves the overall planning and construction of the global e-commerce governance platform, which includes the data monitoring platform, analysis & investigation platform, risk cases management platform, as well as middle & back-end product capacity building. The successful candidate will be responsible for constructing the global governance platform to provide users with efficient and convenient internal operation tools. The ideal candidate will possess high data analysis abilities, enabling them to discover problems or opportunity areas and drive business growth through effective problem solving. Excellent communication, planning, and problem-solving skills are essential, as is the ability to communicate with teams that may not have English as a first language. This position requires a self-driven individual who can articulate data-driven product requirements, focusing on discovery and improvement with a commitment to perfection. At TikTok, we are committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our mission is to inspire creativity and bring joy, and we strive to celebrate diverse voices and create an environment that reflects the many communities we reach. We are passionate about this commitment and hope you are too.

Responsibilities

  • Responsible for the overall planning and construction of the global e-commerce governance platform, including the data monitoring platform, analysis & investigation platform, risk cases management platform, as well as middle & back-end product capacity building.
  • Responsible for global governance platform construction, to provide users with efficient and convenient internal operation tools.
  • Utilize high data analysis ability to discover problems or opportunity areas and drive business growth through effective problem solving.
  • Demonstrate excellent communication, planning, and problem-solving abilities.
  • Communicate effectively with teams that may not have English as a first language.

Requirements

  • Bachelor degree or above, 5 years or more working experience in e-commerce middle and backend/open platform/data products/risk control/operation platform and other related work experience.
  • Ability to work with structured product thinking while providing business acumen.
  • High data analysis ability to discover problems or opportunity areas and drive business growth through effective problem solving.
  • Self-driven and able to articulate data driven product requirements, including discovery & improvement, with a focus on perfection.
  • Excellent communication, planning and problem solving ability.

Benefits

  • 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents.
  • Health Savings Account (HSA) with a company match.
  • Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans.
  • Flexible Spending Account (FSA) Options like Health Care, Limited Purpose and Dependent Care.
  • 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure).
  • 10 paid sick days per year.
  • 12 weeks of paid Parental leave.
  • 8 weeks of paid Supplemental Disability.
  • Mental and emotional health benefits through EAP and Lyra.
  • 401K company match.
  • Gym and cellphone service reimbursements.
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