Tiktok - Seattle, WA

posted 5 days ago

Full-time - Mid Level
Seattle, WA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Customer Product Team at TikTok is seeking a creative Product Manager with a strong background in e-commerce to enhance the shopping experience on the platform. This role focuses on optimizing user experience across various product categories, utilizing data analysis and user research to drive product solutions and improve user engagement and retention.

Responsibilities

  • Responsible for TikTok Shop categories product, ensuring overall user experience for respective category domains and different user cases.
  • Utilize data analysis, industry research, and user research to identify optimization directions and design product solutions.
  • Continuously improve user penetration, conversion efficiency, and repurchase retention through product planning and collaborative operations.
  • Understand the ecosystem of industry merchants and experts, linking various products and optimizing supply and merchant trust.

Requirements

  • 5+ years of experience in Product Management with a strong product planning and solution perspective.
  • Excellent English proficiency for reading, editing documents, and collaborating with Design, Data Science, and Operation teams.
  • Strong data analysis skills to identify product problems and propose solutions.

Nice-to-haves

  • At least 3 years of product experience in e-commerce or related industries such as Consumer Goods, Furniture, or Fashion.
  • Good user empathy and business logic to understand project backgrounds and evaluate results.
  • Strong cross-team collaboration skills and ability to manage interpersonal relationships under pressure.

Benefits

  • 100% premium coverage for employee medical insurance, approximately 75% for dependents, and a Health Savings Account (HSA) with company match.
  • Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance plans.
  • 10 paid holidays per year, 17 days of Paid Personal Time Off (PPTO), and 10 paid sick days per year.
  • 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
  • Mental and emotional health benefits through EAP and Lyra.
  • 401K company match, gym, and cellphone service reimbursements.
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