Tiktok - Seattle, WA
posted 3 days ago
TikTok is the leading destination for short-form mobile video, and our mission is to inspire creativity and bring joy. As a Senior Product Manager for Payments and Settlements, you will play a crucial role in shaping the product strategy for merchants on TikTok Shop. This position focuses on the payments, taxes, and settlements aspects of our eCommerce business, which has seen tremendous growth and is a competitive space among leading Internet companies. Your work will help merchants effectively manage their businesses on our platform, ensuring a seamless user experience that empowers them to thrive. In this role, you will architect and implement a visionary product roadmap that addresses the payment, settlement, and tax areas. You will manage the entire process of merchants' settlements, funding, reconciliation, tax calculation, and reporting. Collaboration is key; you will work closely with UI/UX designers, engineers, QA, and cross-functional teams to translate product strategies into tangible outcomes. Building strong relationships with key stakeholders, including operation teams and customer support, will be essential to align goals and priorities, plan key product initiatives, and drive success. You will also be responsible for providing critical insights into product performance, understanding user pain points, and leading research initiatives to grasp our users' key asks. Your ability to think creatively and approach problems with a system-level mindset will be vital in this fast-paced environment. With over five years of product experience in related areas, you will leverage your analytical skills to communicate effectively and influence outcomes, ensuring that TikTok Shop remains a leader in the eCommerce space.