Tiktok - Seattle, WA

posted 26 days ago

Full-time - Senior
Seattle, WA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

As a Senior Product Manager at TikTok, you will focus on developing and managing products related to seller and creator violations, appeals, and education within the e-commerce ecosystem. Your role will involve collaborating with various internal teams to enhance safety features, governance strategies, and user education systems, ensuring a trustworthy marketplace for users, sellers, and creators. You will lead initiatives that balance business growth with risk mitigation, aiming to improve the overall health and sustainability of TikTok's e-commerce platform.

Responsibilities

  • Lead the development and external articulation of strategies for e-commerce content and creator governance, balancing business growth with risk mitigation.
  • Design educational interfaces and systems for creator credits and incentives, including rewards, penalties, and appeals.
  • Develop a robust monitoring system for influencer activities and content creation using data-driven analysis.
  • Address feedback from merchants, influencers, and users, refining and implementing rules and leading product design.
  • Foster seamless internal communication, collaborating with business, strategy, and R&D teams.

Requirements

  • Bachelor's degree or higher with experience in constructing B-end workbenches and strategizing account security products.
  • Demonstrated ability to consolidate complex Product Requirement Documents across multiple cross-functional product domains.
  • High data sensitivity with the ability to identify risks, diagnose root causes, propose solutions, and validate outcomes.
  • Proven experience with international products, community/social products, UGC platforms, and supply-demand platforms.
  • Passionate about content and e-commerce businesses.

Nice-to-haves

  • Understanding of and passion for e-commerce and retail.
  • Knowledge of user-generated content platforms and LIVE streaming is a plus.
  • Strong analytical capabilities and ability to interpret data into actionable insights.
  • Excellent communication skills to convey technical concepts to non-technical stakeholders.

Benefits

  • 100% premium coverage for employee medical insurance, approximately 75% for dependents.
  • Health Savings Account (HSA) with company match.
  • Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans.
  • Flexible Spending Account (FSA) options for healthcare and dependent care.
  • 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) and 10 paid sick days.
  • 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
  • Mental and emotional health benefits through EAP and Lyra.
  • 401K company match, gym and cellphone service reimbursements.
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