Tiktok - Seattle, WA

posted 6 days ago

Full-time - Senior
Seattle, WA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

As a Senior Product Manager for TikTok Shop, you will play a pivotal role in enhancing the shopping experience on our platform. Your primary responsibility will be to oversee the TikTok Shop Store, including its showcase and branding products, ensuring a seamless user experience and driving transaction scale. You will leverage various methodologies, including data analysis, industry research, and user research, to identify optimization opportunities and design effective product solutions. Your efforts will focus on improving user penetration, conversion efficiency, and repurchase retention through strategic product planning and collaborative operations. In this role, you will need to have a deep understanding of the ecosystem involving industry merchants and experts. You will be tasked with linking various products, production, and transportation within industry lines, continuously optimizing supply chains and building merchant trust. Your goal will be to promote positive business operations for merchants, ensuring that they can thrive within the TikTok ecosystem. This position requires a proactive approach to product management, where you will formulate short, medium, and long-term product plans and implement them effectively. You will also be expected to collaborate cross-functionally with local Transportation, Design, and Operation teams, ensuring that all stakeholders are aligned and working towards common goals. Your strong data analysis skills will be crucial in identifying product issues and proposing actionable solutions. Additionally, you will need to demonstrate good user empathy and business logic, allowing you to fully understand project backgrounds and evaluate outcomes effectively. This role is not just about managing products; it's about driving impact and fostering a culture of creativity and joy within the TikTok community.

Responsibilities

  • Responsible for TikTok Shop Store/Showcase/branding product, responsible for User Experience and transaction scale
  • Based on various methods such as data analysis, industry research, user research, find optimization directions, and design and implement product solutions
  • Continuously improve user penetration, conversion efficiency, and repurchase retention in the domain through product planning and collaborative operation
  • Understand the ecosystem of industry merchants and experts, link various products, production and transportation, industry lines, continuously optimize supply and merchant trust, and promote positive business operations for merchants

Requirements

  • 5 years of product experience, e-commerce, trading, and content community Internationalization product experience is preferred
  • Excellent English proficiency, ability to read and edit English documents, and communicate and collaborate with local Transportation, Design, and Operation teams
  • Possess good product planning and solution perspective, be able to break down product methods from business problems, proactively formulate short, medium, and long-term product plans, and gradually implement them
  • Strong data analysis, ability to discover product problems through data, and independently propose product solutions
  • Have good user empathy, business logic, and be able to fully understand the project background and evaluate project results
  • Strong cross-team collaboration skills, ability to identify problems and promote upstream and downstream teams, coordinate relevant resources and make reasonable use of them; good interpersonal relationship management skills, strong ability to withstand pressure

Benefits

  • 100% premium coverage for employee medical insurance
  • Approximately 75% premium coverage for dependents
  • Health Savings Account (HSA) with a company match
  • Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans
  • Flexible Spending Account (FSA) Options like Health Care, Limited Purpose and Dependent Care
  • 10 paid holidays per year
  • 17 days of Paid Personal Time Off (PPTO)
  • 10 paid sick days per year
  • 12 weeks of paid Parental leave
  • 8 weeks of paid Supplemental Disability
  • Mental and emotional health benefits through EAP and Lyra
  • 401K company match
  • Gym and cellphone service reimbursements
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