Tiktok - Seattle, WA

posted 26 days ago

Full-time - Senior
Seattle, WA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Senior Product Manager for the Territory Management System at TikTok will play a crucial role in enhancing the e-commerce experience on the platform. This position focuses on managing internal operations and product capabilities to support TikTok's e-commerce business, ensuring that the platform remains a leading choice for merchants and users alike. The role involves collaborating with various teams to identify problems, prioritize solutions, and drive efficiency in seller assignment processes, ultimately contributing to the growth and success of TikTok's e-commerce initiatives.

Responsibilities

  • Interview internal operation and strategy team to validate problems and solution approaches.
  • Prioritize work against competing priorities from stakeholders.
  • Create detailed feature specifications including visual designs (wireframes), and expected behavior designs by collaborating with UX.
  • Collaborate closely with engineering team to define and deliver product features.
  • Measure the success of the product/feature through relevant metrics and Key performance indicator (KPIs).
  • Improve and automate the seller assignment process within the operation team, and drive efficiency and incremental revenue.

Requirements

  • 5+ years experience in product/service/project/program management or software development.
  • In-depth understanding of eCommerce business and CRM territory management.
  • Proven ability to lead through ambiguity while partnering across organizations.

Nice-to-haves

  • Minimum of a Bachelor's Degree in related field.

Benefits

  • 100% premium coverage for employee medical insurance
  • Approximately 75% premium coverage for dependents
  • Health Savings Account (HSA) with company match
  • Dental and Vision insurance
  • Short/Long term Disability insurance
  • Basic Life, Voluntary Life and AD&D insurance plans
  • Flexible Spending Account (FSA) options
  • 10 paid holidays per year
  • 17 days of Paid Personal Time Off (PPTO)
  • 10 paid sick days per year
  • 12 weeks of paid Parental leave
  • 8 weeks of paid Supplemental Disability
  • Mental and emotional health benefits through EAP and Lyra
  • 401K company match
  • Gym and cellphone service reimbursements
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