Tiktok - Seattle, WA

posted 3 days ago

Full-time - Senior
Seattle, WA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

TikTok is the leading destination for short-form mobile video, with a mission to inspire creativity and bring joy. The TikTok Shop Vertical Solutions product team is dedicated to providing comprehensive product solutions for various e-commerce categories, including beauty, fashion, home and living, and more. This role is pivotal in driving innovation and growth within the commerce sector, which has seen significant expansion in recent years. As a Senior Product Manager, you will collaborate with cross-functional partners across the e-commerce product organization to develop product strategies and execute on the product roadmap, delivering new innovations for both internal and external stakeholders. In this position, you will be responsible for developing category-specific strategies in partnership with strategic account teams, aiming to open new categories on TikTok Shop and drive Gross Merchandise Value (GMV). You will engage closely with merchants to understand their current and future needs, designing and promoting TikTok commerce solutions that enable seller success on the platform. Establishing clear success metrics and business growth plans will be essential to your role. Additionally, you will develop product solutions and roadmaps, collaborating with internal product domain managers on product design, development, launch, and post-launch growth. Continuous product solution innovation will be a key focus, leveraging deep industry insights, customer feedback, and competitive analysis to lead innovation in TikTok's commerce solutions. This role requires a blend of strategic thinking and hands-on execution, ensuring that TikTok remains at the forefront of the e-commerce landscape.

Responsibilities

  • Partner with strategic account teams to develop category-specific strategy and open up new categories on TikTok Shop to drive GMV.
  • Work closely with our strategic account teams and merchants to identify their current and future needs.
  • Design and evangelize TikTok commerce solutions to enable sellers' success on TikTok platform.
  • Establish clear success metrics, performance management, and business growth plans.
  • Develop product solutions and roadmaps.
  • Collaborate with internal product domain managers on product design, product development, product launch, and post-launch issue resolution and growth.
  • Drive continuous product solution innovation with deep industry, customer, competitive, and data-driven insights.
  • Lead innovation for TikTok commerce solution.

Requirements

  • Minimum 5 years of product management experience in the Commerce industry.
  • Experience in fashion, beauty, home & living, food & beverage or consumer electronics categories is a plus.
  • In-depth understanding of Commerce product architecture.
  • Ability to both think big and dive deep.
  • Strong bias for action to deliver solid business results.
  • Strong communication skills, cross functional collaboration skills and project management skills.
  • A growth mindset with strong commitment to continuous learn and grow.
  • Bachelor's degree is required.
  • Ecommerce technical background is a plus.

Nice-to-haves

  • Experience in managing products in a fast-paced, high-growth environment.
  • Familiarity with data analytics tools and methodologies.
  • Experience with user experience design principles.

Benefits

  • 100% premium coverage for employee medical insurance.
  • Approximately 75% premium coverage for dependents.
  • Health Savings Account (HSA) with a company match.
  • Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans.
  • Flexible Spending Account (FSA) Options like Health Care, Limited Purpose and Dependent Care.
  • 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO).
  • 10 paid sick days per year.
  • 12 weeks of paid Parental leave.
  • 8 weeks of paid Supplemental Disability.
  • Mental and emotional health benefits through EAP and Lyra.
  • 401K company match.
  • Gym and cellphone service reimbursements.
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