Tiktok - Seattle, WA
posted 5 days ago
TikTok is the leading destination for short-form mobile video, with a mission to inspire creativity and bring joy. The company has a global presence with offices in major cities around the world, including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo. The core of TikTok's purpose is creation, and the platform is designed to help imaginations thrive. This ethos extends to the teams that make TikTok possible, where every challenge is viewed as an opportunity for learning, innovation, and growth. TikTok fosters a culture of collaboration, encouraging employees to create and grow together while embracing courage and a commitment to never settling for the status quo. The Commerce industry has experienced significant growth, and TikTok Commerce is at the forefront of this evolution, reimagining global eCommerce through rich content and user engagement. The Product Solutions and Operations team plays a crucial role in this initiative, working closely with Product Managers, Research & Development, and business operations to ensure the successful adoption of TikTok's eCommerce platform. This position specifically focuses on products and features that directly impact users within the commerce platform, contributing to the development of product strategy and managing both inbound and outbound responsibilities. As a Senior Product Strategy and Operations Manager, you will conduct extensive quantitative and qualitative market studies to gather insights into user behavior and merchant practices. You will manage feedback from various user types, partner with product management to devise long-term product strategies, and define product requirements based on market studies and user feedback. Your role will also involve prioritizing product requirements, participating in the product development lifecycle, and executing go-to-market activities. Additionally, you will monitor key performance indicators and implement improvement plans to enhance user experience and product quality.