TikTok Shop - Senior Technical Product Manager - Seller Risk

$165,120 - $414,000/Yr

Tiktok - San Jose, CA

Full-time - Senior

San Jose, CA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Senior Technical Product Manager for Seller Risk at TikTok will lead product strategies and solutions aimed at ensuring a safe and trustworthy marketplace for sellers and creators. This role involves collaborating with cross-functional teams to develop product features that enhance seller governance and mitigate risks within the TikTok Shopping ecosystem, particularly in North America.

Responsibilities

• Own product vision, strategies and develop clear product roadmap for seller governance and risk mitigation by analyzing and identifying business problems/opportunities.
• Drive product design and implementation through close collaborations with UI/UX designers, Engineers, QAs and XFN teams.
• Partner with other teams to identify product capabilities required to deliver the business goals.
• Provide insights on product performance and seller behavior, identifying and prioritizing growth opportunities and improvements, defining product requirements for new features and coordinating development efforts as the product owner.
• Develop metrics to measure success of product features, analyze results, and partner across the organization to develop action plans and enhancement recommendations.

Requirements

• 4+ years of experience in product management ideally in consumer-facing internet companies.
• Broad technical knowledge and in-depth understanding of frontend, backend, machine learning / algorithms and platform products.
• Proven track record of delivering results in a fast-paced, dynamic environment, and driving innovation on behalf of internal and external stakeholders.
• Strong analytical and quantitative skills with the ability to use data and metrics to evaluate assumptions, make recommendations and decisions, and drive execution.
• Ability to thrive in a cross-functional environment while balancing multiple responsibilities, scoping projects, evaluating priorities, and effectively working well within a team.

Nice-to-haves

• Knowledge of e-commerce platforms and online marketplace.
• Strong domain expertise in seller governance products and solutions, e.g., Registration and Onboarding, Compliance, KYB/KYC, or risk management.
• Strong interpersonal skills, able to develop and nurture relationships with stakeholders and vendors.
• Excellent communication skills and ability to communicate technical concepts to non-technical stakeholders and audience.
• Flexible and experienced in project management, can lead and operate multiple project streams confidently.

Benefits

• 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents.
• Health Savings Account (HSA) with a company match.
• Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans.
• 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) and 10 paid sick days per year.
• 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
• Mental and emotional health benefits through EAP and Lyra.
• 401K company match, gym and cellphone service reimbursements.