Tiktok - San Jose, CA
posted 3 days ago
TikTok is the leading destination for short-form mobile video, with a mission to inspire creativity and bring joy. The company has a global presence with offices in major cities around the world. The Commerce's Governance and Experience team at TikTok is responsible for ensuring a safe and trustworthy marketplace for users, sellers, and creators. This team focuses on user satisfaction and works on policies, rules, and systems to maintain quality within the TikTok Shopping ecosystem. As a Senior Technical Product Manager for Seller Risk, you will be instrumental in driving product strategies and solutions for TikTok Shopping in North America. Your role will involve collaborating with various teams to develop safety product features and strategies, focusing on governance and ecosystem features, and implementing technical strategies to enhance TikTok shopping. You will also be responsible for detecting and addressing risky behaviors and actors within the TikTok Commerce ecosystem. In this position, you will own the product vision, develop the product roadmap, and strategize for existing seller governance and risk mitigation. You will work closely with UI/UX designers, engineers, quality assurance teams, and cross-functional teams to drive product design and implementation. Additionally, you will analyze product performance and seller behavior to identify growth opportunities and improvements, define product requirements for new features, and coordinate development efforts as the product owner. Your ability to develop metrics to measure the success of product features and analyze results will be crucial in partnering across the organization to create actionable plans and enhancement recommendations.