Tiktok - Seattle, WA

posted 3 days ago

Full-time - Senior
Seattle, WA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

TikTok is the leading destination for short-form mobile video, with a mission to inspire creativity and bring joy. The TikTok Shop is an innovative e-commerce solution that allows merchants, brands, and creators to sell products directly on the platform. As a Senior UX Designer for TikTok Shop, you will play a crucial role in enhancing the user experience by utilizing both qualitative and quantitative studies to gather user feedback. This position requires a deep understanding and empathy for users, as well as collaboration with cross-functional teams including design, product, and marketing to meet business needs. The design team prioritizes usability, functionality, and impact, and is strategically located in diverse cities to blend cultural insights and global perspectives. You will be part of a team that is pioneering design innovation and setting new industry standards, focusing on B2B solutions in operations and finance. In this role, you will be responsible for the design of logistics and supply chain business platforms. You will collaborate with product managers, researchers, content designers, and engineers to contribute to high-level strategic decisions and execute impactful global product experiences. Leading large-scale projects from inception to delivery, you will manage uncertainty, ambiguity, and complexity to ensure the delivery of meaningful and quality experiences. Your design solutions will be driven by user needs, business goals, and technical constraints, and you will actively participate in business discussions to optimize end-to-end experiences and achieve business metrics.

Responsibilities

  • Responsible for logistics and supply chain business platform design.
  • Collaborate with cross-functional teams, including product managers, researchers, content designers, and engineers, to contribute to high-level strategic decisions and execute impactful global product experiences.
  • Lead large-scale projects from 0 to 1, managing uncertainty, ambiguity, and complexity to ensure the delivery of meaningful and quality experiences.
  • Drive design solutions based on user needs, business goals, and technical constraints for each project.
  • Actively participate in business discussions and drive end-to-end experience optimization to achieve business metrics.

Requirements

  • Bachelor's degree or higher in a design-related field.
  • 8+ years of business-facing product design experience.
  • Knowledgeable about various design principles and common design patterns.
  • Capable of incorporating user research, competitive analysis, data analysis, and other methods to independently complete information architecture, interface layout, workflow, UI design, design specifications, etc.
  • Experience in designing and delivering a comprehensive product with complex flows, multiple scenarios, and edge cases.
  • Demonstrated ability to empathize with and develop solutions for users.

Benefits

  • 100% premium coverage for employee medical insurance
  • Approximately 75% premium coverage for dependents
  • Health Savings Account (HSA) with company match
  • Dental insurance
  • Vision insurance
  • Short/Long term Disability insurance
  • Basic Life insurance
  • Voluntary Life and AD&D insurance plans
  • Flexible Spending Account (FSA) options
  • 10 paid holidays per year
  • 17 days of Paid Personal Time Off (PPTO)
  • 10 paid sick days per year
  • 12 weeks of paid Parental leave
  • 8 weeks of paid Supplemental Disability
  • Mental and emotional health benefits through EAP and Lyra
  • 401K company match
  • Gym reimbursement
  • Cellphone service reimbursement
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