Tiktok - Mountain View, CA

posted 3 months ago

Full-time - Mid Level
Mountain View, CA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

TikTok is the leading destination for short-form mobile video, and our mission is to inspire creativity and bring joy. U.S. Data Security (USDS) is a newly established subsidiary of TikTok in the U.S., created to enhance focus and governance on our data protection policies and content assurance protocols to ensure the safety of U.S. users. The USDS team is dedicated to providing oversight and protection of the TikTok platform and U.S. user data, allowing millions of Americans to continue using TikTok for learning, earning, self-expression, and entertainment. The teams within USDS include Trust & Safety, Security & Privacy, Engineering, User & Product Operations, and Corporate Functions, all working together to uphold this commitment. As a Strategy Product Manager for Anti-Fraud Solutions, you will be responsible for developing forward-looking risk control strategies by analyzing user behavior, content, user feedback, and other data. You will drive the improvement and upgrade of product safety mechanisms and be accountable for the effectiveness of risk solution plans. Your role will involve collaborating with technical and analytical teams to build and enhance risk perception, identification, intervention, and governance effect measurement systems. You will also design common risk control products and services that support various business functions, aiming to reduce capital loss and improve metrics related to risk exposure through a systematic framework of risk management. In this position, you will manage the prioritization and balance trade-offs among seller experience, user experience, creator experience, and platform performance/protection within the ecosystem. Engaging with various business, operation, tech, and security/risk stakeholders to solve risk problems at scale will be a key part of your responsibilities. This role requires a strong analytical mindset, excellent communication skills, and a proven track record of delivering results in a fast-paced environment.

Responsibilities

  • Develop forward-looking risk control strategies through analyzing user behavior, content, user feedback and other data.
  • Drive the improvement and upgrade of product safety mechanisms, and be responsible for the effect of risk solution plans.
  • Cooperate with tech and analytic teams to build and improve risk perception, identification, intervention and governance effect measurement systems.
  • Design common risk control products and services that can support different businesses.
  • Reduce capital loss and improve metrics related to risk exposure by building a systematic framework of risk management to cover the entire life-cycle of business.
  • Manage prioritization and balance trade-offs among seller experience, user experience, creator experience, and platform performance/protection within the ecosystem.
  • Engage with various business, operation, tech and security/risk stakeholders to solve risk problems at scale.

Requirements

  • Bachelor's degree or above with a background in Computer Science, Business Analytics, Math, Statistics, or related fields.
  • 2 years of relevant experience in one of the following areas: Antifraud, Finance Service, Risk Management, Trust & Safety.
  • Analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions.
  • Proven track record of delivering results in a fast-paced environment, and driving innovation on behalf of internal and external stakeholders.
  • Understanding of new fraud motives and sensible diagnosis of key control points, and proven communication skills in verbal and written.

Nice-to-haves

  • Experience in fraud prevention and detection.
  • Strong communication skills.

Benefits

  • Paid parental leave
  • Health savings account
  • AD&D insurance
  • Disability insurance
  • Health insurance
  • Dental insurance
  • Flexible spending account
  • RSU
  • Paid time off
  • Parental leave
  • Employee assistance program
  • Vision insurance
  • 401(k) matching
  • Paid sick time
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