Tiktok - Seattle, WA

posted 3 months ago

Full-time - Mid Level
Hybrid - Seattle, WA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

TikTok is the leading destination for short-form mobile video, and our mission is to inspire creativity and bring joy. U.S. Data Security (USDS) is a newly established division within TikTok that focuses on enhancing data protection policies and content assurance protocols to ensure the safety of U.S. users. This division is dedicated to overseeing and protecting the TikTok platform and U.S. user data, allowing millions of Americans to continue using TikTok for learning, earning, and creative expression. The teams within USDS encompass various functions, including Trust & Safety, Security & Privacy, Engineering, User & Product Operations, and Corporate Functions, all working together to uphold this commitment. As a Strategy Product Manager for Anti-Fraud Solutions, you will play a crucial role in developing risk control strategies by analyzing user behavior, content, and feedback. You will be responsible for improving product safety mechanisms and implementing risk solution plans. Collaborating with technical and analytical teams, you will build and enhance systems for risk perception, identification, intervention, and governance effect measurement. Your work will involve designing risk control products and services that support various business needs, ultimately reducing capital loss and improving metrics related to risk exposure. In this role, you will manage the prioritization of trade-offs among seller experience, user experience, creator experience, and platform performance. Engaging with diverse stakeholders across business, operations, technology, and security/risk, you will address risk challenges at scale. This position requires a strong analytical mindset, the ability to communicate effectively, and a proven track record of delivering results in a fast-paced environment. TikTok values creativity and innovation, and as part of our Governance and Experience team, you will contribute to ensuring a safe and trustworthy marketplace for users, sellers, and creators.

Responsibilities

  • Develop forward-looking risk control strategies through analyzing user behavior, content, user feedback and other data.
  • Drive the improvement and upgrade of product safety mechanisms, and be responsible for the effect of risk solution plans.
  • Cooperate with tech and analytic teams to build and improve risk perception, identification, intervention and governance effect measurement systems.
  • Design common risk control products and services that can support different businesses.
  • Reduce capital loss and improve metrics related to risk exposure by building a systematic framework of risk management to cover the entire life-cycle of business.
  • Manage prioritization and balance trade-offs among seller experience, user experience, creator experience, and platform performance/protection within the ecosystem.
  • Engage with various business, operation, tech and security/risk stakeholders to solve risk problems at scale.

Requirements

  • Bachelor's degree or above with a background in Computer Science, Business Analytics, Math, Statistics, or related fields.
  • 2 years of relevant experience in one of the following areas: Antifraud, Finance Service, Risk Management, Trust & Safety.
  • Analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions.
  • Proven track record of delivering results in a fast-paced environment, and driving innovation on behalf of internal and external stakeholders.
  • Understanding of new fraud motives and sensible diagnosis of key control points, and proven communication skills in verbal and written.

Nice-to-haves

  • Experience in fraud prevention and detection.
  • Strong communication skills.

Benefits

  • Paid parental leave
  • Health savings account
  • AD&D insurance
  • Disability insurance
  • Health insurance
  • Dental insurance
  • Flexible spending account
  • RSU
  • Paid time off
  • Parental leave
  • Employee assistance program
  • Vision insurance
  • 401(k) matching
  • Paid sick time
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