TikTok Shop - User Growth Product Manager

$204,000 - $399,600/Yr

Tiktok - San Jose, CA

Full-time - Mid Level

San Jose, CA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Product Operation Leader for TikTok Shopping User Growth will be responsible for driving user acquisition, activation, and retention strategies for TikTok's e-commerce business in the US. This role involves designing and executing growth strategies tailored to local market peculiarities, leveraging both internal and external resources to enhance key performance metrics, and facilitating collaboration between local teams and headquarters to implement best practices and tools.

Responsibilities

• Design and execute growth strategies for TikTok Shop in the US.
• Utilize resources to improve key metrics such as new customer acquisition, repurchase rate, and average order value.
• Facilitate collaboration between local teams and HQ by providing local insights and deploying HQ tools and best practices.

Requirements

• Bachelor's degree or above.
• 5+ years of relevant experience in E-commerce or operations in a technology company.
• Experience in team management and accountability for core business metrics.
• Strategic and logical thinker with effective planning, analytical, and problem-solving abilities.
• Proven ability to lead data-driven projects and interpret data effectively; familiarity with SQL is a plus.
• Excellent communication skills and a passion for understanding user demands across different cultural backgrounds.

Benefits

• 100% premium coverage for employee medical insurance
• Approximately 75% premium coverage for dependents
• Health Savings Account (HSA) with company match
• Dental and Vision insurance
• Short/Long term Disability insurance
• Basic Life, Voluntary Life, and AD&D insurance
• Flexible Spending Account (FSA) options
• 10 paid holidays per year
• 17 days of Paid Personal Time Off (PPTO)
• 10 paid sick days per year
• 12 weeks of paid Parental leave
• 8 weeks of paid Supplemental Disability
• Mental and emotional health benefits through EAP and Lyra
• 401K company match
• Gym and cellphone service reimbursements