Tim Hortons Assistant Manager

$27,040 - $29,120/Yr

Tim Hortons | East VA Enterprises LLC - Norfolk, VA

Part-time,Full-time - Mid Level

Norfolk, VA

About the position

The Assistant Restaurant Manager at Tim Hortons plays a crucial role in managing the daily operations of the restaurant, ensuring adherence to company standards in service, product quality, and cleanliness. This position focuses on enhancing guest experiences while driving sales growth and profitability. The Assistant Manager will support the Restaurant Manager in various operational, financial, and people management tasks, contributing to a positive work environment and effective team performance.

Responsibilities

• Assist in managing all aspects of the restaurant's operation to meet Tim Hortons' standards.
• Support the recruitment, training, and development of team members.
• Provide ongoing performance feedback and conduct regular performance reviews.
• Help identify and develop high-potential employees for progression.
• Communicate daily operations and critical focus areas across shifts.
• Assist in establishing security procedures to reduce theft and ensure safety.
• Aid in financial planning, budgeting, and maximizing profits.
• Manage daily cash procedures and assist with financial reporting.
• Order supplies and maintain overall building cleanliness.
• Ensure compliance with food safety, health, and safety legislation.
• Resolve guest complaints and enhance guest experiences.
• Assist in running company-wide incentive programs and manage team member scheduling.

Requirements

• No prior experience needed, but hospitality management or customer service experience is preferred.
• Mid-level assistant manager experience is beneficial.
• Valid Driver's License is required.
• Experience in food service and cash handling is advantageous.
• Restaurant experience is preferred.

Benefits

• Employee discount