Timekeeping Supervisor

City of New York - New York, NY

Full-time - Mid Level

New York, NY

Executive, Legislative, and Other General Government Support

About the position

The Timekeeping Supervisor is responsible for overseeing the timekeeping operations within the Payroll & Timekeeping Operations Unit. This role ensures accurate recording of work hours, absences, and leave time while maintaining compliance with City policies, union agreements, and labor laws. The supervisor manages a team of timekeepers, resolves discrepancies, and collaborates with payroll staff to ensure timely processing of employee pay.

Responsibilities

• Supervise and train timekeeper and other support staff in the accurate recording and processing of employee leaves.
• Provide guidance and support to the timekeeping team, ensuring they follow established policies and procedures.
• Review timekeeping records in CityTime for completeness, accuracy, and compliance with City rules, labor laws, and union contracts.
• Manage the administration of registered extended leaves such as FMLA, Child Care, PFL, etc.
• Monitor CityTime for errors or discrepancies and work to resolve any issues promptly.
• Oversee the daily operations of the CityTime systems ensuring that employee attendance, overtime, leave, and absences are recorded accurately.
• Ensure that time records are properly maintained, including the proper allocation of paid time off (PTO), sick leave, vacation time, and other leave types.
• Coordinate with various departments to ensure that time-related issues (e.g., shift changes, overtime approvals) are addressed in a timely manner.
• Ensure all timekeeping practices comply with federal, state, and local labor laws, including overtime regulations and collective bargaining agreements.
• Maintain accurate records of timekeeping data for auditing purposes and ensure proper documentation is retained in accordance with City policy.
• Generate timekeeping reports and provide analysis to Senior Director of Payroll & Timekeeping Operations regarding CityTime requests, trends, overtime, and absenteeism.
• Serve as the primary point of contact for WC restoration, DP 2001 processing, pay balance request issues and troubleshooting manual leave adjustments in CityTime.

Requirements

• A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty.
• An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience.
• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience.