Tire Customer service rep

$37,440 - $41,600/Yr

Broadway Tire and Auto Service Center - Pawtucket, RI

posted 20 days ago

Full-time - Entry Level
Pawtucket, RI
Postal Service

About the position

The Tire Customer Service Representative is responsible for providing exceptional customer service by answering inbound calls, scheduling deliveries, and assisting customers with their inquiries. This role also involves making outbound calls and supporting warehouse duties as needed, ensuring a smooth operation in tire sales and service.

Responsibilities

  • Answer inbound calls and schedule deliveries
  • Greet customers in a friendly manner and assist with any questions
  • Assist with deliveries
  • Assist with warehouse duties when needed
  • Make outbound calls

Requirements

  • General tire knowledge
  • Outspoken personality
  • Willingness to assist in the warehouse
  • Willingness to participate in online training and outside training on tire sales
  • Excellent communication skills

Nice-to-haves

  • Customer service experience (1 year preferred)

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
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