National Tire & Battery - Shawnee, KS
posted 2 months ago
As a Tire Technician at Big O Tires, you will be responsible for performing service and installation activities associated with store products and services in an accurate and timely manner. Your role will involve consistently and courteously greeting and thanking each customer while providing fast and friendly customer service. You will promote sales by explaining the benefits of services and products to customers, ensuring that you maintain a clean environment in accordance with company guidelines. Additionally, you will be expected to maintain both the internal and external appearance of the store to comply with Big O Tires standards. You will need to know and adhere to company policies and procedures, utilizing and performing all duties on the company checklists to ensure consistent adherence to policies, procedures, and expectations. It is crucial to follow all local, state, and federal regulations concerning all facets of job responsibilities and store operations. You will also be responsible for maintaining timely and professional communication with management, employees, vendors, and customers, keeping your supervisor informed of any maintenance problems or issues that need attention. Your responsibilities will include performing all necessary sales duties per company policy, such as proper pricing, knowledge and implementation of promotions and sales, suggestive selling, and proper vendor check-in. You will assist in the training of new employees as needed and safely operate customer vehicles with both automatic and manual transmissions. Other tasks will involve draining oil, changing oil filters, lubricating vehicles, installing, rotating, and balancing tires, checking and filling various fluids, and inspecting disposed tires for adjustments. You will also be responsible for cleaning facilities, tools, and equipment, stocking shelves, and completing all required training in a timely manner. Maintaining a clean and organized work area is essential, along with performing other duties as assigned.