Tire Technician

$31,220 - $38,160/Yr

National Tire & Battery - Shawnee, KS

Full-time - Entry Level

Shawnee, KS

Motor Vehicle and Parts Dealers

About the position

As a Tire Technician at Big O Tires, you will be responsible for performing service and installation activities associated with store products and services in an accurate and timely manner. Your role will involve consistently and courteously greeting and thanking each customer while providing fast and friendly customer service. You will promote sales by explaining the benefits of services and products to customers, ensuring that you maintain a clean environment in accordance with company guidelines. Additionally, you will be expected to maintain both the internal and external appearance of the store to comply with Big O Tires standards. You will need to know and adhere to company policies and procedures, utilizing and performing all duties on the company checklists to ensure consistent adherence to policies, procedures, and expectations. It is crucial to follow all local, state, and federal regulations concerning all facets of job responsibilities and store operations. You will also be responsible for maintaining timely and professional communication with management, employees, vendors, and customers, keeping your supervisor informed of any maintenance problems or issues that need attention. Your responsibilities will include performing all necessary sales duties per company policy, such as proper pricing, knowledge and implementation of promotions and sales, suggestive selling, and proper vendor check-in. You will assist in the training of new employees as needed and safely operate customer vehicles with both automatic and manual transmissions. Other tasks will involve draining oil, changing oil filters, lubricating vehicles, installing, rotating, and balancing tires, checking and filling various fluids, and inspecting disposed tires for adjustments. You will also be responsible for cleaning facilities, tools, and equipment, stocking shelves, and completing all required training in a timely manner. Maintaining a clean and organized work area is essential, along with performing other duties as assigned.

Responsibilities

• Consistently and courteously greet and thank each customer and provide fast and friendly customer service
• Promote sales through explaining benefits of service and products to customers
• Maintain a clean environment, using company guidelines
• Maintain internal and external store appearance to comply with Big O Tires standards
• Know and adhere to company policies and procedures
• Utilize and perform all duties on the company checklists to meet consistent adherence to policies, procedures and expectations
• Adhere to all local, state and federal regulations concerning all facets of job responsibilities and duties, and store operations
• Follow posted work schedule and adhere to proper clocking procedures to accurately reflect hours worked
• Maintain timely and professional communication with management, employees, vendors and customers
• Keep supervisor informed of any maintenance problems and/or any issues that need attention
• Perform all necessary sales duties per company policy and procedure; including, but not limited to proper pricing, knowledge and implementation of promotions and sales, suggestive selling, proper vendor check-in, stocking merchandise
• Assist in the proper training of new employees as needed
• Safely operate customer vehicles with automatic and manual transmissions
• Drain oil and change oil filter; lubricate vehicles; install, rotate and balance tires and properly torque wheels; check and fill various fluids; check and replace various filters and lights
• Unload transport trucks and warehouse tires and inspect disposed tires for adjustment and for good used tires and dispose of other tires to the proper area
• Clean facilities, tools and equipment; and stock shelves
• Complete all required training in a timely manner
• Maintain good working relationship with all employees
• Maintain a clean and organized work area
• Other duties as assigned

Requirements

• 18 years of age or older
• Availability to work holidays, weekends, and after regular business hours as needed
• Reliable transportation to work
• Ability to learn new concepts and use technical materials
• Ability to consistently operate a computer and other office productivity machinery
• Capability to safely operate automatic and manual transmission vehicles
• Ability to exchange accurate information with customers
• Willingness to work with hazardous materials
• Ability to consistently work in outdoor weather conditions
• Willingness to comply with Personal Protection Equipment (PPE) regulations
• Vision, hearing, speech, and the ability to detect odors is essential
• Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift
• Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing 75 pounds
• Ability to meet company requirements including successful pre-employment drug screening, Motor Vehicle Report (MVR), and criminal background check
• Legal authorization to work in the United States of America

Nice-to-haves

• High school diploma or GED equivalent
• Strong verbal communication skills
• Valid driver's license
• Readiness to work both independently and in a team environment
• Capability to work at a fast pace
• Sales abilities
• Enthusiastic personality
• Stamina

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• On-the-job training
• Paid time off