Unclassified - Chino, CA

posted 3 months ago

Full-time - Entry Level
Chino, CA

About the position

As a Title/DMV Administrator at Model 1, you will play a vital role in supporting the DMV department by ensuring that all necessary paperwork for vehicle titling is processed accurately and efficiently. This position is essential for maintaining the flow of operations within the DMV office, and you will work closely with other team members and departments to achieve this goal. Your responsibilities will include reviewing daily DMV reports, creating and organizing files, and managing incoming documentation. You will also be responsible for assisting with MSO requests, coordinating duplicates and corrections, and maintaining a well-organized filing system. Excellent communication skills are crucial, as you will be expected to provide outstanding customer service both internally and externally. This role offers a unique opportunity to grow within a supportive environment that values problem-solving, teamwork, and continuous improvement. Model 1, formerly known as Creative Bus Sales, has established itself as the largest dealership in the nation, representing over 20 top manufacturers. Since its inception in 1980, the company has focused on building strong relationships with customers and manufacturers alike, ensuring that they can provide tailored solutions to meet the evolving needs of the market. The core values of Model 1 emphasize collaboration, transparency, and a commitment to excellence, making it an ideal workplace for individuals who are eager to contribute to a dynamic team and develop their professional skills.

Responsibilities

  • Review DMV Report(s) daily
  • Create files from the DMV report(s) and provide to DMV Clerks
  • Save incoming DMV documentation in the internal drive and database
  • Check in and file MSO's when received
  • Assist/process MSO requests for out of state locations
  • Coordinate duplicates and corrections when necessary
  • Scan and save all DMV paperwork before sending out
  • Maintain and provide clearly written emails and excellent customer service internally and externally
  • Maintain filing system
  • Other duties as needed

Requirements

  • High School Diploma or equivalent
  • 1 year of administrative or clerical experience
  • Strong communication skills both verbally and orally
  • Ability to clearly write and maintain emails and provide excellent customer service
  • Computer Skills (Microsoft Office)
  • Detail oriented
  • Ability to multi-task
  • Extremely diligent in follow through

Benefits

  • Health insurance
  • Paid holidays
  • Vacation pay
  • Continuous training
  • Access to an expansive network of mentors and networking opportunities
  • Top quality technology to assist in daily responsibilities
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