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Travel + Leisure - Sandy, UT
posted 2 days ago
About the position
As an Inbound Sales Specialist on the Call Transfer team, you'll connect with customers who want to learn more about Travel & Leisure's timeshare products. You'll blend exceptional communication skills with marketing savvy to sell deeply discounted, highly appealing vacation packages over the phone. These packages are designed to highlight our resorts and allow customers to experience what it's like to own their vacations. This is your chance to make amazing commissions while helping customers make amazing memories.
Responsibilities
- Receive inbound calls transferred from various sources to promote company products
- Sell approved vacation packages to customers over the phone
- Explain the details and sales terms of vacation offers
- Determine guest eligibility to qualify for and purchase timeshare offers
- Answer all customer questions appropriately and effectively
- Provide outstanding service to ensure customer expectations are met or exceeded
- Schedule reservations and accommodations when customers book vacation packages
Requirements
- High school diploma or GED
- Excellent communication skills and a strong customer focus
- Sales-minded professionalism
- Hospitality, sales, call center, or marketing experience
- Ability to overcome challenges and objections
- Ability to work in a goal and performance based environment
- Availability to work shifts during Marketing Contact Center hours: 10am-7pm (Monday through Thursday) and 10 a.m. to 4p.m. (Saturday)
Benefits
- Medical, Dental, and Vision Insurance
- Discounted Hotel & Resort Stays
- Employee Stock Purchase Program
- Tuition Reimbursement
- 401K Retirement Savings with Company Match
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays
- Wish day paid time to volunteer at an approved organization of your choice
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program
- Employee Assistance Program
