Titling Specialist I

$41,995 - $43,992/Yr

Columbia Bank - Federal Way, WA

Full-time - Entry Level

Federal Way, WA

Credit Intermediation and Related Activities

About the position

The Titling Specialist I position at Financial Pacific Leasing involves managing the day-to-day tasks related to vehicle titling in a supportive office environment. The role requires strong organizational skills, attention to detail, and the ability to communicate effectively with various stakeholders. This is a fully onsite position based in Federal Way, WA, where the specialist will ensure compliance with regulations and provide exceptional customer service.

Responsibilities

• Communicating titling instructions, sales tax information, and document requirements to personnel, customers, brokers, and vendors for approved transactions.
• Auditing titled transactions and approving additional documentation required to fund the transaction.
• Following up with DMV's, customers, and other titling agencies to ensure that titles and necessary documents are received in a timely manner.
• Reviewing all vehicle titles and proof of transfers upon receipt to ensure the asset is properly secured and the proper lien is in place.
• Preparing title applications and Power of Attorney's for assumptions, asset swaps, and name changes.
• Processing titles required for Asset Management, Third Party Sales, and Repossessions.
• Providing the highest level of customer service to all lessees, vendors, brokers, and staff.
• Maintaining confidentiality of all company information.
• Demonstrating compliance in assigned job functions and applying designated job responsibilities, including adherence to the Bank Secrecy Act and compliance regulations.
• Performing all other duties as assigned by management.

Requirements

• High school graduate or equivalent.
• Title work experience.
• Professional demeanor and proactive approach to work.
• Adherence to company policies including the Bank Secrecy Act and compliance regulations.
• Ability to maintain confidentiality of all company information.
• Exceptional customer service skills and support for customers, partners, and staff.
• Working knowledge of Microsoft applications (Outlook, Word, Excel).
• Strong data entry skills.

Benefits

• Comprehensive healthcare coverage (medical, dental, and vision plans).
• 401(k) retirement savings plan with employer match for qualifying contributions.
• Employee assistance program.
• Life insurance.
• Disability insurance.
• Mental health resources.
• Identity theft protection.
• Legal support.
• Auto and home insurance.
• Pet insurance.
• Access to an online discount marketplace.
• Paid time off for vacation, illness, volunteerism, and holidays.