TMC Operator

$39,520 - $39,520/Yr

Kapsch Trafficcom North America - Houston, TX

Full-time - Entry Level

Houston, TX

About the position

The TMC Operator position at Kapsch TrafficCom involves monitoring and managing traffic incidents using Intelligent Transportation Systems (ITS) at the Gateway Guide Traffic Management Center. The role requires operating various ITS devices and information systems, coordinating with First Responders, and providing traveler information. This full-time position operates 24/7, including weekends and holidays, and offers a starting pay of $19 per hour.

Responsibilities

• Operate a variety of Intelligent Transportation System (ITS) devices and information systems on a multi-monitor computer workstation.
• Monitor roadways for ongoing traffic incidents and dispatch First Responders as needed.
• Disseminate traveler information and perform database entry.
• Assist with data collection for various reports, including travel speed and incident reports.
• Take calls and communicate clearly via radio or telephone.

Requirements

• In-depth experience with Windows PCs and proficiency in using a multi-monitor computer workstation.
• Knowledge of St. Louis geography and roadway network.
• Strong interpersonal skills and ability to work well in a diverse group.
• Ability to coordinate real-time activities and assess traffic status using various systems.
• Ability to pass a stringent background check.

Nice-to-haves

• A college degree or relatable job experience is preferred.

Benefits

• Full benefits package including paid time off.
• 401(k) plan.
• No-cost medical insurance option for employee and eligible dependents.
• Job retention bonus of $500 for first certification after 3-6 months.