About the position
The Meat Manager at Tom Thumb Store 1540 is responsible for exemplifying and ensuring strong customer service in all areas of the meat department. This role requires a commitment to providing superior quality products that exceed customer expectations. The Meat Manager must possess a working knowledge of department functions and maintain an adequate amount of fresh inventory. The primary responsibilities include keeping and maintaining a fresh inventory, processing administrative paperwork, and maintaining accurate department records. In this position, the Meat Manager will maintain an atmosphere of enthusiastic customer awareness, emphasizing fast and friendly customer service. They will assist customers by making product suggestions, filling special orders, and providing food preparation suggestions. Engaging in suggestive selling and utilizing various sales techniques, the Meat Manager will plan daily operations, monitor production processes, and ensure profitability by following company procedures. The role involves trimming, cutting, wrapping, and displaying meat, as well as building meat and seafood displays. The Meat Manager is responsible for ensuring cleanliness in the work area and department, implementing effective promotional and seasonal displays, and may oversee the operation and maintenance of meat coolers and freezers. They will also run cutting tests on meat products to monitor profitability and ensure compliance with trim specifications and cutting standards. Additionally, the Meat Manager will schedule, supervise, train, and assign duties to department employees, monitor employee productivity, and evaluate overall performance. The Meat Manager will prepare sales and inventory reports, control inventory levels, and ensure product quality and freshness. They will also perform receiving duties, including breaking down loads, verifying orders, inspecting quality, and adhering to product temperature and storage guidelines. Compliance with workplace safety rules and regulations is essential, as is maintaining a safe, clean, and sanitary environment in all areas of the department.
Responsibilities
- Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service.
- Assists customers by making product suggestions, filling special orders, and food preparation suggestions.
- Engages in suggestive selling and other sales techniques via telephone, in-store intercom, and one-on-one customer interaction.
- Plans daily operation, monitors production process following company procedures and profitability.
- Trims, cuts, wraps, trays, and displays meat. Builds meat and seafood displays, rotates and discards outdated or spoiled product. Ensures cleanliness of work area and department.
- Implements effective promotional and seasonal displays. May be responsible for the operation and maintenance of meat cooler, freezer, and butcher block.
- Runs cutting tests on meat products to monitor profitability.
- Ensures trim specifications and cutting standards are followed. Ensures temperatures are maintained in all phases of meat preparation, display, and storage.
- Schedules, supervises, trains, and assigns duties to department employees.
- Monitors employee productivity and evaluates overall performance.
- Prepares sales and inventory reports. Physical inventory taken every 4 weeks.
- Controls inventory to ensure adequate product quantity, quality, and freshness and maintains inventory levels according to division directives.
- Performs receiving duties including breaking down loads, verifying orders using invoices, inspecting quality, reporting shortages, stocking, and rotating product.
Requirements
- Strong communication and interpersonal skills.
- Basic knowledge of perishability and seasonality of products, proper product conditioning and handling, and safety and sanitation procedures.
- Good understanding of overall company practices and Meat Department policies and procedures.
- Ability to frequently reach, lift and maneuver objects of varying dimensions and weights up to approximately 80 lbs.
- Manual dexterity and good eye-hand coordination are necessary.
- Mental alertness to ensure safe and accurate completion of work activities.
- Knowledge of basic mathematics and weights and measures.
Nice-to-haves
- Experience in a retail environment, particularly in meat or food service departments.
- Knowledge of meat cutting and preparation techniques.
Benefits
- Health insurance coverage
- 401k retirement savings plan
- Paid time off
- Employee discounts on products and services
