Top Secret Customer Service Representative

$54,142 - $54,142/Yr

Insight Global - Washington, DC

Full-time

Washington, DC

Administrative and Support Services

About the position

The Customer Service Representative is responsible for managing work orders related to facility maintenance, requiring independent judgment to effectively plan and prioritize a diverse workload. This role is part of a union and offers a flat hourly rate of $26.03.

Responsibilities

• Respond to queries, amend data, and reissue tasks as needed.
• Enter maintenance slip data into a CMMS system.
• Walk through parking garage and administer tickets to incorrectly parked vehicles.

Requirements

• High-school Diploma
• An Active Top Secret or Interim Top Secret Clearance
• 3 years' of experience in an administrative/call center setting
• Experience with data entry
• Experience with CMMS.