Tow Truck Driver I (Manheim)

$36,192 - $54,205/Yr

Cox Automotive - Dallas, TX

Full-time - Entry Level

Dallas, TX

Wholesale Trade Agents and Brokers

About the position

The Tow Truck Driver I position at Cox Automotive is a vital role responsible for providing mechanical and automotive services on auction property, specifically focusing on on-site towing services for disabled customer vehicles. This position requires adherence to auction safety rules and regulations while ensuring that all towing operations are conducted safely and efficiently. The driver will operate a tow truck to assist customers and employees, ensuring that vehicles are towed without damage and left in a safe, immobile manner. The role also involves completing necessary documentation for each towed vehicle, including condition reports and towing service slips, as well as assisting with jump-starts and unlocking vehicles when needed. In addition to towing duties, the Tow Truck Driver I will perform routine maintenance on the tow truck, such as oil changes and filter replacements, and may assist with lot operations when not actively towing. The position emphasizes a commitment to safety, requiring the driver to follow all safety and health procedures and participate in safety activities. The role may also require overtime based on business needs, and the driver will be expected to demonstrate a strong commitment to customer service and teamwork. Cox Automotive offers a supportive work environment with opportunities for career advancement, ongoing training, and a culture that values recognition and employee contributions. The company is committed to making positive social and environmental impacts, providing employees with a sense of purpose in their work.

Responsibilities

• Operates a tow truck to provide tow service to customer vehicles on the MAA parking lot and in different locations as needed.
• Properly affixes tow truck to vehicle needing tow, assuring that the vehicle will not be damaged or cause any danger to others in the towing process.
• Releases vehicle from the tow truck and assures that vehicle is left in a safe, immobile manner.
• In a safe and courteous manner, hauls vehicles to directed areas.
• Completes the information on every towed vehicle including the place where the vehicle was found and removed. Completes towing service slip when required.
• Writes condition reports on customer vehicles that are picked up at another location and transported to the Auction.
• Assists employees and customers with towing and jump-starting vehicle battery, as requested via phone or in person.
• As appropriate, assists in unlocking customer vehicles, re-keying and disarming security systems. Aids vehicles broken down in transit.
• Tows vehicles requiring towing service through the lanes on sale days as needed.
• Removes customer and employee vehicles parked incorrectly or in unsafe manner to customer lot as requested.
• Performs routine maintenance on tow truck (i.e., oil changes, lubes, filter changes).
• Operates truck in compliance with safety regulations.
• May assist lot operations when not operating tow truck.
• Visibly demonstrates safety commitment by following all safety and health procedures and modeling the behaviors related to such.
• Actively participates in support of all safety activities aligned with Safety Excellence.
• Performs other duties as assigned by management.
• May be required to work overtime as business needs dictate.

Requirements

• High School Diploma/GED
• Generally, less than 2 years' experience in a related field
• Must know how to operate a Wheel lift tow truck
• Ability to sit for prolonged periods of time
• Ability to walk long distances
• Regularly required to stand, walk, reach, talk and hear
• Frequently required to stoop, kneel, crouch, bend, squat and climb
• Ability to lift 1-30 pounds
• Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus

Benefits

• Competitive pay and employee discounts, even on cars
• Access to comprehensive healthcare for full-time employees
• 401(k) with company match
• Generous paid time off, including time off to volunteer
• Life & disability insurance
• Paid time off for bereavement, voting, jury duty, volunteering, military leave, parental leave, and COVID-19 vaccination leave
• Ongoing training and mentoring programs