TowneBank Mortgage - Mortgage Loan Consultant

Towne Bank - Charlotte, NC

Full-time - Entry Level

Charlotte, NC

Credit Intermediation and Related Activities

About the position

As the Mortgage Loan Consultant, you may look forward to teaming with a seasoned loan officer to learn how to originate loans and build knowledge of the Mortgage business. You will assist your mentor in providing service to applicants and prospective customers seeking home loans, including interviewing, pre-qualification, and pre-approval. Additionally, you will assist the Mortgage Loan Officer with marketing and promotion of the Loan Officer's business. During the training period, all Mortgage leads will be referred to the mentoring Loan Officer. Once released from training, your mentor will review your work, which includes completing applications and gathering supporting documentation, reviewing and completing regulatory disclosures with customers, and ensuring compliance with appropriate loan level regulatory tests. You will also maintain existing and generate new sources of referral business, quote interest rates, and secure pricing through the Secondary Marketing Department on behalf of the Customer. Utilizing automated underwriting systems (AUS) to obtain credit recommendations will also be part of your responsibilities. You will be responsible for collecting required application fees, inputting application data into Loan Origination Software (LOS), and communicating with customers regarding the status of the loan while managing your pipeline of loans to verify accuracy. You will acknowledge and abide by TowneBank Mortgage Policies and Procedures, relay industry changes or trends to Senior Management, participate in TowneBank, TowneBank Mortgage, and area association events, and represent the bank in approved community outreach functions for the purpose of enhancing our image and developing new business opportunities. Additionally, you will obey all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA).

Responsibilities

• Teaming with a seasoned loan officer to learn how to originate loans and build knowledge of the Mortgage business.
• Assisting mentor with providing service to applicants and prospective customers seeking home loans, including interviewing, pre-qualification, and pre-approval.
• Assisting the Mortgage Loan Officer with marketing and promotion of the Loan Officer's business.
• Completing applications and gathering supporting documentation.
• Reviewing and completing regulatory disclosures with customers.
• Reviewing and completing appropriate loan level regulatory tests for compliance.
• Maintaining existing and generating new sources of referral business.
• Quoting interest rates and securing pricing through the Secondary Marketing Department on behalf of the Customer.
• Utilizing automated underwriting systems (AUS) to obtain credit recommendations.
• Collecting required application fees.
• Inputting application data into Loan Origination Software (LOS).
• Communicating with customers regarding the status of the loan and relaying information to all interested parties.
• Managing your pipeline of loans to verify accuracy of the current loan status.
• Acknowledging and abiding by TowneBank Mortgage Policies and Procedures.
• Relaying to Senior Management any industry changes or trends that may be of interest to them.
• Participating in TowneBank, TowneBank Mortgage, and area association events.
• Representing the bank with active participation in approved community outreach functions.

Requirements

• Has or is willing to complete training program to obtain NMLS/MLO/state license.
• Has a High School Diploma or equivalent.
• Has excellent organizational, oral and written communication skills.
• Is able to perform in a fast-paced environment typical to Mortgage Banking.
• Is a team player, problem solver, and self-motivated.

Nice-to-haves

• Have a Bachelor's Degree.
• Have previous experience in financial services, real estate, lending institutions, credit union, or related fields.
• Have customer service and/or sales experience.
• Working knowledge of Microsoft Office Suite.