TowneBank Mortgage - Mortgage Loan Officer

Towne Bank - Norfolk, VA

Norfolk, VA

Credit Intermediation and Related Activities

About the position

As a Mortgage Loan Officer, you may look forward to providing service to applicants and prospective customers seeking a home loan, including interviewing, pre-qualification and pre-approval. You will be responsible for completing applications and gathering supporting documentation, reviewing and completing regulatory disclosures with customers, and maintaining existing and generating new sources of referral business. Additionally, you will quote interest rates and secure pricing through the Secondary Marketing Department on behalf of the customer, collect required application fees, and input application data into Loan Origination Software (LOS). You will utilize automated underwriting systems (AUS) to obtain credit recommendations and communicate with customers regarding the status of the loan, relaying information to all interested parties in a professional and courteous manner. Managing your pipeline of loans to verify accuracy of the current loan status is essential, as is acknowledging and abiding by TowneBank Mortgage Policies and Procedures. You will also mentor other Loan Officers, relay industry changes or trends to Senior Management, and participate in Towne Bank, TowneBank Mortgage, and area association events. If in one of our joint ventures, you'll actively participate in all aspects of the Real Estate Office sales meetings and office functions. Preparing Mortgage Minutes for presentation at each sales meeting, providing ongoing training for real estate agents, working closely with the Broker/Sales Manager, attending Loan Officer Meetings, and representing the bank with active participation in approved community outreach functions for the purpose of enhancing our image and developing new business opportunities are also key responsibilities. You must obey all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA).

Responsibilities

• Providing service to applicants and prospective customers seeking a home loan, including interviewing, pre-qualification and pre-approval.
• Completing application and gathering supporting documentation.
• Reviewing and completing regulatory disclosures with customer.
• Maintaining existing and generating new sources of referral business.
• Quoting interest rates and securing pricing through the Secondary Marketing Department on behalf of the Customer.
• Collecting required application fees.
• Inputting application data into Loan Origination Software (LOS).
• Utilizing automated underwriting systems (AUS) to obtain credit recommendations.
• Communicating with customers, both internal and external, regarding the status of the loan and relaying information to all interested parties.
• Communicating with all parties in a professional and courteous manner.
• Managing his/her pipeline of loans to verify accuracy of the current loan status.
• Acknowledging and abiding by TowneBank Mortgage Policies and Procedures.
• Mentoring other Loan Officers.
• Relaying to Senior Management any industry changes or trends that may be of interest to them.
• Participating in Towne Bank, TowneBank Mortgage, and area association events.
• Actively participating in all aspects of the Real Estate Office sales meetings and office functions if in a joint venture.
• Preparing Mortgage Minutes for presentation at each sales meeting.
• Providing on-going training for the real estate agents (lunch and learns).
• Working closely with the Broker/Sales Manager.
• Attending Loan Officer Meetings.
• Representing the bank with active participation in approved community outreach functions for the purpose of enhancing our image and developing new business opportunities.
• Obeying all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA).

Requirements

• Has a valid NMLS number.
• Has at least 1-year experience originating VA, FHA, Conventional and VHDA loans.
• Has a proven sales record based on closed loan production.
• Currently possess sources of referral business for purchase transactions.
• Has a High School Diploma or equivalent.
• Has an awareness of FNMA/FHLMC, FHA, VA and VHDA underwriting guidelines.

Nice-to-haves

• Working knowledge of Microsoft Office products.
• Working knowledge of Encompass software.