TPRM - Mgr Program Management

ACI Worldwide - Norcross, GA

Full-time - Senior

Remote - Norcross, GA

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Mgr, Program Management - TPRM is responsible for implementing and overseeing all program activities related to Third Party Risk Management (TPRM) at ACI Worldwide. This role involves engaging with key stakeholders to ensure adherence to TPRM program requirements and managing risks associated with third-party engagements. The position requires collaboration with business leaders to evaluate potential and existing third-party suppliers throughout the risk management lifecycle.

Responsibilities

• Leads and executes ACI's Third Party Risk Management program and framework.
• Responsible for the day-to-day management and delivery of the TPRM program framework.
• Support the planning for third party suppliers and complete periodic risk assessments and due diligence activities.
• Engagement of second line risk and compliance SMEs for the review of risks and issues from third party assessments.
• Work with business partners on the identification and management of risks related to ACI's suppliers.
• Collaborates with key program stakeholders to ensure understanding and compliance with program requirements.
• Participates in preparation and presentations on the TPRM program for audits and assessments.
• Develops and delivers on TPRM program priorities and roadmaps; recommends improvements to programs and frameworks.
• Collaborates within ACI's functions to address third party risk and support needs.
• Supports the Director of TPRM with Board and Executive Leadership communications.
• Influences the organization to create a risk and compliance aware culture regarding third party risks.
• Provides insight and information as a trusted risk partner.
• Supports Crisis Management Team activities related to third parties.

Requirements

• Bachelor's degree or equivalent work experience in information systems, information security, risk management, or compliance.
• 5+ years of experience in Third Party Risk Management or related fields.
• Professional certifications such as CTPRP, CRISC, CISA, or CRVPM.
• Strong background in advanced third-party risk concepts and practices.
• Knowledge of federal, state, and international laws and regulations (DORA, EBA, PCI, GLBA, HIPAA, GDPR).
• Experience in developing program policies and standards.
• Ability to prioritize projects based on risk or impact and thrive in ambiguous environments.
• Skilled negotiator with the ability to influence and build consensus across teams.
• Ability to set strategy while focusing on tactical execution.
• Experience in utilizing data and automation to improve internal controls.
• Experience in the financial services industry or payments business.

Nice-to-haves

• Ability to design processes and implement continuous improvements.
• Experience with Governance Risk and Compliance tools such as Archer or Alyne.
• Experience managing remote teams in a matrixed environment.

Benefits

• Competitive salary range of $107K - $135K per year.
• Remote work options available for candidates in the US (Eastern or Central Time Zone).
• Opportunities for professional development and training.