Tradeshow Lead

Freeman - Nashville, TN

Full-time - Mid Level

Nashville, TN

Administrative and Support Services

About the position

Freeman is a global leader in events, dedicated to redefining live experiences for a new era. With a data-driven approach and the industry's largest network of experts, Freeman's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 96-year legacy in event management as well as new technologies to deliver moments that matter. The Tradeshow Lead is responsible for supervising and coordinating the activities of production workers while also performing subordinate duties. This role requires professional interaction with customers, team members, and third-party vendor/partner representatives to ensure the highest level of service excellence. The position supports the Event & Exhibit Services team and follows an in-person schedule, working full-time in-office and/or show-site based out of Nashville, TN. Key responsibilities include interpreting specifications, blueprints, and job orders for workers, assigning duties, establishing or adjusting work procedures to meet production schedules, and producing labor budgets and estimates for job assignments. The Tradeshow Lead will also oversee loading and unloading equipment, setting up service areas, and ensuring that all equipment is returned to the warehouse in good condition. The role requires maintaining communication with the Account Executive and the Service Desk to address any operational issues that may arise. This position is integral to maintaining quality, safety, and customer service standards while managing job costs effectively. The Tradeshow Lead will also be responsible for planning daily production schedules, maintaining time and production records, and performing other duties as assigned.

Responsibilities

• Interpret specifications, blueprints, and job orders to workers, and assign duties.
• Establish or adjust work procedures to meet production schedules.
• Produce production schedules, labor budgets and estimates worker hours requirements for completion of job assignments.
• Supervise loading and unloading equipment, marking floor, setting up service area, meeting rooms, and offices, hanging drape and booth signs, setting up boneyard, etc.
• Plan and produce Modular Build Systems, Total Flex Systems, and Truss Structures in accordance with work orders received from Account Executives, the Exhibitor Sales Department and the Exhibitor Services Department.
• Review orders and understand which orders are special orders and how to accomplish the final results.
• Supervise and dispatch all work performed.
• Perform activities of workers supervised.
• Ensure that all equipment is returned to warehouse and broken or damaged equipment is tagged for repair.
• Maintain consistently acceptable job cost.
• Plan daily production schedule.
• Assign standby labor as necessary.
• Maintain time and production records.
• Estimate, requisition, and inspect materials.
• Establish and maintain an orderly, efficient, and secure boneyard.
• Maintain communication with the Account Executive and the Service Desk, and advise of any problems that may affect their operation.
• Perform other duties as assigned.

Requirements

• High School Diploma or equivalent required.
• 3+ years of trade show, warehouse operations and/or related experience is required.
• Understanding of office software applications including but not limited to email, Microsoft Word, Excel, TSS and Concierge Elite.
• Ability to complete online reports, printing, posting, running inquiries and data entry.
• Experience producing trade shows on the 1000 - 1500 booth level.

Benefits

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident and Disability
• Retirement with Company Match
• Paid Time Off