Trading Application Support Engineer - New York

$100,000 - $100,000/Yr

Kohlberg Kravis Roberts - New York, NY

Full-time

New York, NY

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Trading Application Support Engineer will provide critical technical support to the trading desk and back-office operations specializing in bond and loan trading. This role is essential for ensuring the smooth operation of trading platforms and business-to-business integrations. The ideal candidate will possess a strong understanding of financial instruments, exceptional problem-solving skills, and the ability to thrive in a fast-paced, high-pressure environment. Strong communication skills are crucial, as the candidate will engage with traders, portfolio managers, and operations staff. The support engineer should be a natural team player, able to collaborate seamlessly to understand and meet requirements. Proactivity in improving the day-to-day support function is highly valued. The candidate must have excellent programming and data management skills, along with strong verbal and written communication skills, and should align with the company’s emphasis on teamwork, excellence, and results.

Responsibilities

• Provide timely day-to-day support for the trading platform and Business-to-Business integrations.
• Work with business users (Traders, PMs, Operations, Analysts, Finance/Compliance professionals, etc.) and perform requirements analysis, application design, and implementation.
• Ensure a high standard of SDLC with a focus on automated testing/regression.
• Create and maintain a professional-level internal knowledge base.
• Provide training to business users and new joiners.
• Align and add to the culture and overall vision/mission of the team.

Requirements

• 3+ years or the equivalent of working in the financial industry with a deep understanding or strong potential to pick up financial securities, especially bonds and loans.
• Prior experience with Everest is strongly desired but not a hard requirement.
• Strong track record of hands-on SQL Server T-SQL.
• Experience with Python programming.
• Experience maintaining and integrating new work into existing codebases.
• Experience with Linux (commands, diagnostics, resolving issues).
• Strong troubleshooting and analytical skills; detail-oriented.
• Strong cultural fit - teamwork, proactive/self-starter, results-oriented, and integrity.
• Excellent communication skills.
• Have an 'Own it!' mindset.
• Experience working with Microsoft SSIS and SSRS.
• Experience with XML/XPath/XSLT.
• Experience with a Trading system like Blackrock Aladdin or Charles River.
• Experience with portfolio accounting systems like Geneva.
• Active Batch, Control-M, Autosys scheduling.
• Knowledge of HTTP and web API design.

Benefits

• Discretionary bonus based on individual and team performance.