Kohlberg Kravis Roberts - San Francisco, CA
posted about 2 months ago
The Trading Application Support Engineer will provide critical technical support to the trading desk and back-office operations specializing in bond and loan trading. This role is essential for ensuring the smooth operation of trading platforms and requires a candidate who possesses a strong understanding of financial instruments, particularly bonds and loans. The ideal candidate will thrive in a fast-paced, high-pressure environment and will have exceptional problem-solving skills. Strong communication skills are necessary to effectively engage with traders, portfolio managers, and operations staff. The support engineer should be a natural team player, capable of collaborating seamlessly with various stakeholders to understand and meet their requirements. In this position, the support engineer will be responsible for providing timely day-to-day support for the trading platform and Business-to-Business integrations. This includes working closely with business users such as traders, portfolio managers, operations staff, analysts, and finance/compliance professionals to perform requirements analysis, application design, and implementation. The role emphasizes maintaining a high standard of the Software Development Life Cycle (SDLC), with a particular focus on automated testing and regression. Additionally, the support engineer will create and maintain a professional-level internal knowledge base and provide training to business users and new joiners. Developing and maintaining compliance tests will also be a key responsibility, along with aligning with and contributing to the culture and overall vision of the team.