Trading Operations Manager

Hard Rock Digital - Hollywood, FL

Full-time - Manager

Remote - Hollywood, FL

1,001-5,000 employees

About the position

The Trading Operations Manager will lead the content provision team at Hard Rock Digital, focusing on operational efficiency in content management, competitor analysis, and regulatory compliance within the sports betting landscape. This role emphasizes team management, process improvements, and maintaining operational excellence while ensuring compliance with state-level regulations.

Responsibilities

• Lead and mentor a team of trading operations analysts responsible for event and market content provision, competitor analysis, and compliance.
• Foster a culture of high performance and continuous improvement.
• Direct and manage the team's efforts in monitoring and analyzing competitor offerings, providing insights into market trends, pricing strategies, and product gaps to improve positioning.
• Identify and implement tools, processes, and best practices to improve operational workflows, reducing errors and increasing speed to market.
• Track, report, and analyze key performance indicators (KPIs) related to content accuracy, compliance adherence, and competitor analysis.
• Leverage insights to drive operational improvements.
• Collaborate with the trading team to add or remove content based on trading strategy and evolving regulatory requirements.
• Serve as the point of escalation for unapproved leagues/markets, working closely with compliance for review and approval.
• Oversee the resolution of operational incidents related to content errors or compliance breaches, ensuring timely corrective actions and continuous learning from incidents.
• Collaborate with the compliance and legal teams to support entry into new markets, ensuring that all content provision activities align with state-specific regulations.

Requirements

• Strong leadership skills with the ability to manage and develop a high-performing team.
• Strong understanding of the operational aspects of sports betting, with a focus on content provision and compliance.
• Analytical mindset with the ability to use data to inform decisions and improve operational efficiency.
• Exceptional attention to detail, capable of managing complex state-specific compliance requirements.
• Effective communication skills for cross-department collaboration and presenting insights to senior stakeholders.

Benefits

• Competitive pay and benefits
• Flexible vacation allowance
• Flexible work from home or office hours
• Startup culture backed by a secure, global brand
• Opportunity to help shape the future strategy of the Sportsbook