Betmgm
posted about 2 months ago
The Trading Support Operations Coordinator at BetMGM plays a crucial role in ensuring the smooth operation of sports betting and online gaming services. This position involves coordinating responses to front-line issues, analyzing performance metrics, and driving improvements in processes and technology to enhance customer experience. The coordinator will also serve as a subject matter expert on compliance and will be responsible for managing escalations from the customer service team, ensuring that all operational actions are effectively executed.