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Trading System Support

$75,000 - $75,000/Yr

Ascendo Resources - Boca Raton, FL

posted 2 months ago

Full-time
Hybrid - Boca Raton, FL
Professional, Scientific, and Technical Services

About the position

The Trading System Support associate will be responsible for providing support for trading systems within a leading market infrastructure provider in the financial services industry. This role requires a blend of technical skills and customer service abilities to ensure smooth operation and troubleshooting of trading systems.

Responsibilities

  • Provide support for trading systems and resolve issues as they arise.
  • Collaborate with team members to enhance system performance and user experience.
  • Assist in the implementation of system upgrades and new features.
  • Communicate effectively with users to understand their needs and provide solutions.
  • Document issues and resolutions for future reference.

Requirements

  • 2+ years of Trading System Support experience
  • Knowledge of trading front end systems
  • Coding experience
  • Strong communication skills
  • Ability to prioritize and multi-task
  • Capable of working independently and collaboratively in a team environment

Benefits

  • Medical/Dental/Vision
  • 401(k)
  • 25 days of PTO
  • 12-13 holidays
  • Unlimited sick time
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