Train Dispatcher

$35 - $39/Yr

South Shore Line - Michigan City, IN

Full-time - Entry Level

Michigan City, IN

Transit and Ground Passenger Transportation

About the position

The South Shore Line is hiring an Assistant Chief Trick Train Dispatcher ("Train Dispatcher"). This is an excellent assignment for a motivated individual to use his or her skills in leadership, teamwork, communication, and practical thought to resolve service delivery challenges, improve on-time performance, and pro-actively lead and deliver safe, high quality, efficient, and reliable passenger and freight service.

Responsibilities

• Performs day to day train dispatching operations; provides pro-active on-site real-time leadership during operating disruptions and emergencies.
• Complies with operating rules, safety rules, federal regulations, and efficient dispatching practices.
• Monitors overall on-time performance and recommends corrective action plans for specific trains and operating scenarios to the Chief Train Dispatcher.
• Helps to develop and implement crew and equipment assignments to ensure efficient use of equipment and employees consistent with collective labor agreements.
• Performs all other duties as assigned.
• May serve as the Chief Train Dispatcher during the Chief Train Dispatcher's absence.

Requirements

• Three (3) or more years of railroad experience required with service as a dispatcher, engineer, or conductor preferred but not required.
• Associates degree or higher in relevant college coursework and subject majors is preferred but not required.
• Work performance record that demonstrates steadily improving performance when compared to quality or service driven metrics is highly preferred.
• Possess a working knowledge of union agreements, federal regulations, and the General Code of Operating Rules.
• Demonstrated ability to work and communicate effectively in highly stressful conditions.
• Demonstrated service record of superior interpersonal skills and ability to work with the public and employees is highly preferred.
• Valid driver's license with a safe driving record is required.
• Willingness to work varied shift hours, varied days off, holidays, and extended hours as may be needed to respond to operational circumstances is required.
• Basic proficiency in Microsoft Office products as well as generic computer and keyboarding skills is required. Advanced proficiency is highly preferred.
• Superior record concerning safety attitude, attendance, interpersonal skills, and work performance is required.
• Solid business writing communication skills is required.
• Demonstrated ability to multi-task among competing short-term priorities while consistently maintaining a pleasant disposition is required.

Nice-to-haves

• Knowledge of the property and schedules is also helpful but not required.

Benefits

• Full hourly rate of pay initially ranges from $35.87 to $39.85 per hour, depending on qualifications.
• Credit for time served in other railroad employment, including military leaves, may be applied in determining vacation day entitlements.
• Benefit package includes the National Health and Welfare Plan, retirement pension through the Railroad Retirement Board, supplemental pension, paid holidays, sick day allowance, and paid vacation.