Training and Development Designer

Fresh Thyme Market - Downers Grove, IL

Full-time - Entry Level

Remote - Downers Grove, IL

10,001+ employees

Food and Beverage Retailers

About the position

The Training and Development Designer plays a vital role in enhancing the skills and productivity of team members at Fresh Thyme Market. This position is responsible for developing, implementing, and evaluating training programs that align with organizational goals. The designer will create course materials, training manuals, and online learning modules, ensuring that staff are well-equipped to meet the dynamic demands of their roles. The role requires collaboration with various stakeholders and involves both in-person and virtual training sessions.

Responsibilities

• Oversees the end-to-end design and development of curriculum and training materials tailored to meet the specific needs of the organization and its employees.
• Works closely with the Internal Communications Manager on SOP creation, adoption, and execution of trainings and the overall training calendar.
• Conducts a thorough assessment to identify the learning requirements of different departments and individuals.
• Collaborates with key stakeholders to ensure materials are relevant, necessary, and align with overall business objectives.
• Updates course curriculum to reflect changes in organizational direction, product offerings, latest trends, technology, and market demands.
• Leads train-the-trainer and training sessions, as appropriate, both in person and virtually.
• Oversees training calendar completion for team members to ensure delivered trainings are completed on time.
• Maintains accurate records of training activities, attendance, and outcomes.
• Collates, shares and encourages feedback from leaders in ongoing training materials and uses it to improve future training sessions or materials.
• Ensures all training programs comply with industry regulations and standards and are housed in the workforce management system.
• Uses the Learning Management System (LMS) and other available software to streamline training processes.
• Maintains own skills and knowledge through the offered train-the-trainers courses on new/revised curriculum and materials.
• Utilizes analysis of output to ensure all training KPIs trend favorably.

Requirements

• Bachelor's degree or 5 years' experience in retail, grocery is a plus.
• 1-2 years of training and development experience is a plus, but not required.
• 1-2 years of leadership experience is a plus, but not required.
• Advanced in Microsoft Office.
• Proficiency in instructional design for designing effective training materials and programs.
• Familiarity with LMS, e-learning platforms, and other training-related software.
• Strong verbal and written communication skills for delivering clear and engaging training.
• Ability to analyze data from needs assessments, training feedback, and performance evaluations.
• Ability to manage multiple training projects simultaneously and effectively meet deadlines.
• Flexible, dependable, and self-motivated.
• Strong interpersonal skills for mentoring and providing feedback in a constructive manner.
• Innovative thinking to design engaging and effective training programs.
• Strong attention to detail.
• Strong work ethic.

Nice-to-haves

• Experience in the retail grocery market.
• Experience in leadership roles.

Benefits

• Opportunities for advancement
• Paid parental leave
• Parental leave
• Store discount
• Work from home
• Weekly pay
• Scheduling flexibility
• Career growth opportunities