Training Associate / Instructional Designer

ManpowerGroup - New Haven, CT

Full-time - Entry Level

Remote - New Haven, CT

Administrative and Support Services

About the position

The Agent Training Associate / Instructional Designer role at a leading financial services company involves providing administrative support for agent training and development. This position is crucial in ensuring effective training materials, communications, and event management for the field force. The ideal candidate will possess strong organizational and communication skills, with a focus on detail and time management, contributing to the overall success of the training programs.

Responsibilities

• Provide administrative support for all agent training and communications.
• Manage training materials and supplies, including diplomas and tracking school eligibility.
• Assist in the content development and design of training programs.
• Produce and co-host online training events and schools.
• Create and evaluate session feedback, and implement improvements.
• Assist in LMS reporting and confirm Ingenium records.

Requirements

• High school diploma required.
• 4 years of office experience, preferably in financial services.
• Ability to work both independently and collaboratively on multiple projects.
• Strong attention to detail.
• Effective interpersonal skills.

Benefits

• Opportunity to work for a leading financial services company.
• Hybrid role with mostly remote work until 2025.
• Competitive pay.
• Opportunity for growth and development within the company.