Terumo BCT - Lakewood, CO
posted about 2 months ago
At Terumo Blood and Cell Technologies, the Training Coordinator for Global Commercial plays a pivotal role in enhancing the capabilities of our global sales and product training initiatives. This position requires an experienced, collaborative, and accountable individual who can work both autonomously and as part of a dynamic global training team. The primary responsibilities include coordinating the planning, delivery, tracking, and measurement of training programs aimed at improving the skills and knowledge of our commercial teams. The Training Coordinator will support project management efforts, develop communication plans, and assist in the design and delivery of training materials. Additionally, this role involves managing a new website platform to ensure that training content is organized, accessible, and effectively delivered to various stakeholders, including clinical specialists, sales associates, and customers. The Training Coordinator will collaborate closely with global trainers to facilitate training delivery for Therapeutic Systems, Cell & Gene Therapy, and Sales Excellence applications. This includes contributing to scalable and trackable training strategies, updating training documents, and ensuring compliance with regulatory standards. The role also requires maintaining a basic-level competency in assigned applications and developing training tools and assessments to support the onboarding of new associates and distributors. Furthermore, the Training Coordinator will assist in the development of new product launch training and support the annual Training Needs Analysis, ensuring that data is formatted for easy analysis and actionable insights. In addition to these responsibilities, the Training Coordinator will document solutions to recurring training-related issues, assist with clinical trials and human factors studies, and manage various training-related projects. This includes scheduling meetings, capturing critical notes, and ensuring that action items are completed in a timely manner. The ideal candidate will possess a global perspective, strong communication skills, and the ability to manage multiple projects effectively while maintaining a customer-focused approach.