Training Coordinator

$69,100 - $86,300/Yr

Gambro Bct - Lakewood, CO

Full-time - Mid Level

Onsite - Lakewood, CO

5,001-10,000 employees

Merchant Wholesalers, Durable Goods

About the position

At Terumo Blood and Cell Technologies, we are seeking a Training Coordinator to join our global commercial training team. This role is essential for coordinating the planning, delivery, tracking, and measurement of global commercial sales and product training. The ideal candidate will be experienced, collaborative, and accountable, capable of working autonomously as well as part of a team. The Training Coordinator will support project management, communication plans, and the design, development, and delivery of training programs. Additionally, this role will involve managing a new website platform and assisting with organization, delivery, and complex problem-solving in the training environment. The Training Coordinator will collaborate with global trainers to deliver training for Therapeutic Systems, Cell & Gene Therapy, and Sales Excellence applications. This position contributes to the development of scalable, trackable, and accessible training strategies and supports the updating of various training documents, including presentations, eLearning, and videos. Familiarity with regulatory and legal approval processes is crucial to ensure that training materials are ready for customer-facing use. In this role, the Training Coordinator will maintain a basic-level competency in assigned applications and work with global trainers to develop training tools and assessments for new clinical, implementation, and sales specialists, as well as distributors and customers. The position also involves supporting the migration of current training content to a new web platform, ensuring consistency and accessibility across different business areas. The Training Coordinator will assist in the development of new product launch training and support the annual Training Needs Analysis for all commercial associates, ensuring that data is formatted for easy analysis and action. The role requires managing training-related projects, scheduling meetings, capturing critical notes, and ensuring that action items are completed on time. The Training Coordinator will also assist global trainers with clinical trials and human factors studies, providing design input and developing support tools for troubleshooting and optimization of Terumo BCT products and applications as needed.

Responsibilities

• Collaborate and support global trainers with training delivery for Therapeutic Systems, Cell & Gene Therapy, and Sales Excellence applications.
• Contribute to scalable, trackable, and accessible training strategies.
• Support the process of updating various training documents including presentations, eLearning & videos.
• Maintain a traceable, basic-level competency in limited assigned applications for TS, CTT and Sales training.
• Develop training tools & assessments for new clinical, implementation, sales specialists, associates, distributors, and customers.
• Support design and web-based inputs to migrate current training content to a new platform.
• Assist Global Training Manager with the development of new product launch training.
• Support development, roll out, and collection of the annual Training Needs Analysis for all commercial associates.
• Document and provide written solutions to recurring training related problems.
• Assist global trainers with clinical trials and human factors studies.

Requirements

• Bachelor's degree or equivalent education and experience sufficient to perform the essential functions of the job.
• Minimum 5 years' experience in sales, marketing, or clinical training environment.
• Ability to assess global customer needs, market trends, and competition.
• Demonstrated ability to manage several projects simultaneously and balance timelines, priorities, and deliverables.
• Ability to run and analyze reports from SFDC, Power BI, and internal reporting platforms.
• Proficient in managing training assets on a Learning Management System.
• Ability to diagnose, understand, and solve complex system issues.
• Knowledge of relevant PC software applications and modern training platforms.
• Demonstrated ability to communicate inclusively and effectively both verbally and in writing.

Nice-to-haves

• Experience with regulatory and legal approval processes for training materials.
• Familiarity with Learning Management Systems like Success Factors.
• Experience in a global training environment.

Benefits

• Multiple group medical, dental and vision plans.
• Robust wellness program.
• Life insurance and disability coverages.
• Variety of voluntary programs such as group accident, hospital indemnity, critical illness, and pet insurance.
• 401(k) plan with a matching contribution.
• Vacation and sick time programs.