Poolcorp - Clearwater, FL
posted 4 months ago
The Training & Development Specialist at POOLCORP is a pivotal role responsible for delivering high-quality training programs focused on Operations Management within the wholesale distribution sector. This position involves both in-person and virtual training sessions aimed at enhancing the skills and knowledge of POOLCORP employees. The specialist will engage with various stakeholders to develop new training programs, coordinate with guest facilitators, and collaborate with instructional designers to ensure continuous improvement in program delivery and outcomes. A significant aspect of this role includes providing coaching and mentorship to participants in the Manager-in-Training (MIT) program, thereby playing a crucial part in preparing employees for successful careers within the organization. In addition to delivering training, the specialist will be accountable for creating and acquiring training materials, including manuals and guides, to support various training formats such as instructor-led, web-based, and asynchronous training. The role requires the presentation of operations training programs through diverse methods, including demonstrations, group discussions, lectures, simulations, and videos. The specialist will also be responsible for maintaining best practices and procedures in operations, developing individual coaching plans, and providing hands-on assistance to new and existing employees in various operational tasks. Regular interaction with Operations Managers and field leadership is essential to stay updated on the latest trends and policies. The specialist will collaborate with participant managers to share progress, address gaps, and coach students on their career development objectives. Additionally, the role involves evaluating the effectiveness of training programs through assessments and feedback, maintaining records of training activities, and managing the training budget. The Training & Development Specialist will also assist with administrative duties and logistics for in-person classes as needed.