Navy Federal Credit Union - Winchester, VA
posted 24 days ago
The Training Instructor I (Collections) role at Navy Federal involves implementing and facilitating training programs for various company areas. The instructor will collaborate with instructional designers to develop training materials and conduct training sessions while monitoring their effectiveness. The position requires investigating operational processes to identify training needs and presenting findings to management. The instructor will also serve as a subject matter expert on business functions and policies, ensuring that training aligns with organizational goals.